Customer reviews from LEGO
LEGO - Optimus Prime 10302
Average customer rating
4.2
(236 Reviews)
Rating breakdown 236 reviews
5 Stars
150
4 Stars
37
3 Stars
21
2 Stars
11
1 Star
17
82%of customers recommend this product.
(
194 out of
236)
Customer Reviews for LEGO - Optimus Prime 10302
Customer Rating
1
Missing and wrong bricks twice
on September 18, 2022
Posted by: Ahacool5
I have experience missing and wrong bricks twice, even though there are 2 more bags. The 1st missing part was received through the portal request, however the 2nd wrong bricks was declined even not my fault. I am so disappointed not to complete my Optimus Prime's fingers. It has a wrong shape of fingers in the bag 9. It is weird why Logo makes many mistakes nowadays.
No, I would not recommend this to a friend.
Response from LEGOBy Jane, LEGO® Customer Service, September 19, 2022
Thank you for letting us know about the issues you're having with your Optimus Prime set. We're sorry for the frustration and are here to help! Give us a call or chat at LEGO.build/Service-BV and we'll get it all taken care of for you!
Written by a customer while visiting LEGO
Customer Rating
5
A lifelong dream come true
on September 2, 2022
Posted by: Joshua
This has been a long time coming. I've followed the Lego Transformers community for a while, making my own when I was younger. Now, after all these years, I can display a real, bonafide Lego Optimus Prime next to my other Transformers. It towers even my largest Transformer, another Optimus Prime (Masterpiece MP10 Optimus Prime). The fact that it transforms puts it into the stratosphere as one of my favorite sets in my collection. Just behind the UCS Millenium Falcon. A home run and a true Lego Icon. See what I did there?
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5
Good build
on August 28, 2022
Posted by: walravenous
It was fun to build and pretty easy to follow. I kind of wish the dark blue color was easier to see on the sheets but I’m sure they’re easier to see in the app.
I would recommend this to a friend!
Response from LEGOBy John, LEGO® Customer Service, August 29, 2022
We're glad to hear you enjoyed building Optimus Prime! You'll be happy to know we're already working on replacing the dark background in our instructions based on feedback from our fans. Until then, you can find higher-contrast digital instructions at LEGO.build/BI-BV.
Written by a customer while visiting LEGO
Customer Rating
3
Underwhelming
on August 19, 2022
Posted by: ColdestTenaciousNoodle
At first glance, this build is amazing. It looks like a transformer. I had fun building every individual part of Optimus. However, once it came down to putting all the pieces together, the illusion fell apart. It seems every time I would touch it, whole sections would fall off. It’s very delicate. I’m not sure if I got a defective product but the pieces don’t snap and lock in place like I’m used to. The quality of the pieces that matter most for this build feel like it’s from a dollar store knock off of LEGO bricks in my honest opinion. This is the first time I have felt like I didn’t get my money’s worth from a LEGO product. Very disappointed.
No, I would not recommend this to a friend.
Response from LEGOBy Alina, LEGO® Customer Service, August 21, 2022
If your set seems like it's not very sturdy, the best thing to do is double-check your build. Sometimes there may be a piece just a little off from where it should be. You’ll also want to make sure that all the pieces are pressed tightly together. The quality of our toys is extremely important to us. Feel free to give us a shout at LEGO.build/Service-BV so we can have a closer look at your set and help.
Written by a customer while visiting LEGO
Customer Rating
1
Not for play - Poor build quality
on August 18, 2022
Posted by: WigglyEmmet027
The torso of the body where the legs connect to lacks any rigidity. It is next to impossible to transition the model into the two configurations offered.
Just picking it up it falls apart (80% of the time).
This is by far our most disappointing build.
The red bricks supplied IMHO are out of specification. Nothing snaps together. Bricks just lay together (no snap) . Even with the interlocking of the bricks the build still falls apart. To much slop in the fit and finish.
If I could return it I certainly would. I am just outside a reasonable return window given this was purchased before all of our family summer vacations prior to the school year.
I hope this review helps in your decision. Statically displayed the model is esthetically poor. I think fans of the Transformers Franchise would be woefully disappointed.
No, I would not recommend this to a friend.
Response from LEGOBy Alina, LEGO® Customer Service, August 19, 2022
We're sorry you're having trouble keeping your set together. If you'd like a hand troubleshooting the build or if you find that any pieces aren't holding together as they should, feel free to give us a shout at LEGO.build/Service-BV so we can help!
Written by a customer while visiting LEGO
Customer Rating
5
A nostalgic throwback
on August 15, 2022
Posted by: Xenomorph31
Love the look of the robot mode, very impressed with this build. Makes me feel like a kid again just looking at him.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
1
Worst build ever - ENJOY the frustration
on August 11, 2022
Posted by: MisterSlowCrawley
After many many years of building sets, I can finally say I have one that I will NOT finish, and throw in a corner to collect dust. Each piece, weighing more than it should, barely holds on to the small body. Every time one appendage in connected, three random Lego fall off. I was on bag ten, connecting the jet pack, and the entire thing just completely fell into a bunch of pieces. The WORST set.
No, I would not recommend this to a friend.
Response from LEGOBy Jane, LEGO® Customer Service, August 12, 2022
We're sorry for the frustration building your set has caused and want to help. We'd love to hear from you at LEGO.build/Service-BV, so please give us a call!
Written by a customer while visiting LEGO
Customer Rating
5
Fantastic Display Piece
on August 10, 2022
Posted by: MostEnthusiasticPuddle
Definitely a quick build, took me about 3.5 hrs. Looks fantastic on display, especially next to Voltron. Transform process is satisfying, the positioning for the blaster in truck mode is ingenious. I could do without the energon cube, the matrix of leadership is well executed and a nice touch. The background color on the manual pages makes some of the assembly challenging. Starscream should be the next subject for the Lego treatment.
I would recommend this to a friend!
Written by a customer while visiting LEGO