[This review was collected as part of a promotion.] This is a great laptop, especially considering I got it at a discount. It runs just as smoothly as my desktop computer.
[This review was collected as part of a promotion.] This is an entry level laptop and it works very well. No complaints. Quality feels good. Everything works.
[This review was collected as part of a promotion.] Its a great computer. Light and easy to use. Lightening fast. The AMD chip performs flawlessly. Great for microsoft, Adobe and Other applications.
[This review was collected as part of a promotion.] Our company purchased two of these laptops last month. The employees love them. They are fast, slim and the touch screen is a bonus. Great computer!
[This review was collected as part of a promotion.] Touchpad located too far left on on the laptop. Customer service costs an additional amount after purchase. Shipped without any signature required so it was left on my porch. Touchpad either not working properly or too sensitive. I tried adjusting the sensitivity but it isn't helping. This causes multiple "clicks" so you get things you don't want. Also opens things onscreen you never intended to open as you scroll across the screen. Backlit keys are very dim. I've buying laptops since the 1980's and I had higher hopes from Lenovo since it isn't my first Lenovo laptop. I would advise you go to a brick and mortar store to test many brands before buying.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, August 8, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product. We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at https://support.lenovo.com/us/en/ for further assistance.