Customer reviews from www.casabrews.com
Casabrews - CM5418 Espresso Machine, 20-Bar Coffee Maker with PID Temperature Control, Pressure Gauge, Pre-Infusion, Steam Wand - Blue Willow
Average customer rating
4.7
(259 Reviews)
Rating breakdown 259 reviews
5 Stars
207
4 Stars
34
3 Stars
13
2 Stars
2
1 Star
3
94%of customers recommend this product.
(
133 out of
141)
Customer Reviews for Casabrews - CM5418 Espresso Machine, 20-Bar Coffee Maker with PID Temperature Control, Pressure Gauge, Pre-Infusion, Steam Wand - Blue Willow
Posted by: PTanaka
from Oregon
Verified Purchase:Yes
Wonderful espresso and for a fraction of the cost of most. The only drawback is waiting for machine to cool down after steaming milk. So if it’s just espresso you’re after, this is the machine to get.
I would recommend this to a friend!
Written by a customer while visiting www.casabrews.com
Posted by: Daniel Jason
from Chicago, Illinois
Verified Purchase:Yes
The 5418 is a great little entry level espresso machine. Get a bottomless portafilter and non-pressurized basket with an espresso puck screen and you'll never miss going to a coffeeshop.
I would recommend this to a friend!
Written by a customer while visiting www.casabrews.com
Customer Rating
3
Temperature
on August 31, 2025
Posted by: Lucila
from Buenos Aires
Hello,
I bought this coffee machine about two months ago and overall it works well, but I’ve noticed one issue: the coffee comes out extremely hot. It sometimes burns my mouth and I it might be overheating the coffee beans. Is there any way to adjust the temperature settings or prevent the machine from brewing at such a high temperature? This changes the whole experience for me, since instead of enjoying the coffee I need to wait for it to cool down and it doesn’t taste the same.
Thanks for your help.
I would recommend this to a friend!
Response from www.casabrews.comBy Casabrews Customer Care, August 31, 2025
Thank you for sharing your feedback. You can try reducing the coffee grounds slightly or using a slightly coarser grind to lower the pressure, and shorten the brewing time — this usually helps bring down the temperature.
If the issue continues and you’re not satisfied, please feel free to reach out to our customer support team at info@casabrews.com
. It would be very helpful if you could also provide a short video showing the pressure gauge during brewing so we can assist you further.
If the issue continues and you’re not satisfied, please feel free to reach out to our customer support team at info@casabrews.com
. It would be very helpful if you could also provide a short video showing the pressure gauge during brewing so we can assist you further.
Written by a customer while visiting www.casabrews.com
Customer Rating
5
Solid Machine for Everyday Use
on August 13, 2025
Posted by: Vivian
Got the CM5418 a while back, and it’s been my go-to every morning. Pulls a good shot and the crema looks great. I like that it doesn’t take up too much space on my counter.
Only thing is, the pressure gauge sometimes feels a bit slow to react, but it hasn’t affected the taste of my coffee. For the price, I think it’s a really good value.
Only thing is, the pressure gauge sometimes feels a bit slow to react, but it hasn’t affected the taste of my coffee. For the price, I think it’s a really good value.
Written by a customer while visiting www.casabrews.com
Customer Rating
5
The best
on August 5, 2025
Posted by: Mnm
The best machine, and company! I will always buy from here! I look forward to my coffee from home everyday!
Written by a customer while visiting www.casabrews.com
Posted by: Kimberlysue
Verified Purchase:Yes
I ordered this coffee machine because of relatives being very pleased and having longevity with theirs. So far I am very happy with the espresso it makes, and the ease of using this machine. No complaints; read tips from other reviewers and the instructions and it's pretty simple to use.
Written by a customer while visiting www.casabrews.com
Posted by: Cappuccino Bill
Verified Purchase:Yes
Reasonable machine – good for the price. Almost identical to one bought under a different name - Wirsh - a few years back, for a different location. Only visible difference is the addition of a pressure gage, different control buttons, and slightly different programming.
Only odd thing was how the filter basket is held in the handle. This one uses a raised dot on the basket and a slot in the handle. No mention of that in the instructions.
Note that this type of machine is not repairable. It is designed and built for inexpensive manufacturing. Like many products these days.
I would recommend this to a friend!
Written by a customer while visiting www.casabrews.com
Posted by: Abby
from Pennsylvania
Verified Purchase:Yes
I love my casabrew! Perfect for the individual at home barista! Ive had it a few weeks now and already am getting good at latte art!
I would recommend this to a friend!
Written by a customer while visiting www.casabrews.com