Customer reviews from www.casabrews.com
Casabrews - CM5418 Espresso Machine, 20-Bar Coffee Maker with PID Temperature Control, Pressure Gauge, Pre-Infusion, Steam Wand - Blue Willow
Average customer rating
4.7
(259 Reviews)
Rating breakdown 259 reviews
5 Stars
207
4 Stars
34
3 Stars
13
2 Stars
2
1 Star
3
94%of customers recommend this product.
(
133 out of
141)
Customer Reviews for Casabrews - CM5418 Espresso Machine, 20-Bar Coffee Maker with PID Temperature Control, Pressure Gauge, Pre-Infusion, Steam Wand - Blue Willow
Customer Rating
2
Buy the Ultra instead
on February 25, 2026
Posted by: KMock
from Florida
I bought the CM 5418 and was disappointed the strength of the espresso it produced using preground coffee and the dual wall filter baskets that came with the machine. I think the flaw with this machine is that the lowest programmable volume for a double shot produces a higher water to coffee ground ratio (1:5) than what is recommended by many baristas (1:2). Only the single shot programmable lowest volume might produce a decent shot. It would be inconvenient to have to rely on only the single shot basket to make the final volume of espresso that I want (2-3) shots. Overall, I had consistently weak watery cappuccinos. The machine does have a great steam wand and function. After learning more about espresso making and the correct ratios, I purchased the Casabrew Ultra, which I am happy with because it has a wider programmable volume range for both the single and double shots. The Ultra single basket is 13-15 grams, the same as the CM 5418 double shot basket. The Ultra double basket fits 18-21 grams. The portafilter seems like it is made of better quality and the machine comes with single wall and dual wall baskets. I recommend investing the extra money to buy the Ultra.
No, I would not recommend this to a friend.
Written by a customer while visiting www.casabrews.com
Posted by: ND
from Chicago,IL
Verified Purchase:Yes
Turned me into a coffee lover when I wasn’t before. It’s so easy to use, and makes such a smooth fresh brew. Will recommend to all of my friends!
I would recommend this to a friend!
Written by a customer while visiting www.casabrews.com
Posted by: Fosterdogs
from Atlanta, GA
Verified Purchase:Yes
I bought this based on a friend's recommendation. It was easy to set up and use. I am amazed at how well it works for the price. The espresso produced is smooth and tasty. I am very glad I took the plunge and bought this.
I would recommend this to a friend!
Written by a customer while visiting www.casabrews.com
Customer Rating
3
Coffee is not hot enough
on February 13, 2026
Posted by: kevin1549
from Rochester, MN
Nice design and compact enough, but the coffee is not hot enough. I've read other reviews where people are complaining that the coffee is too hot. It has never been too hot. I have followed the instructions and preheat the unit by running a 2 cup shot with an empty portafilter. But, even after that when I produce an espresso, the coffee is immediately drinkable (ie. not hot). I have no time to savor the cappucino since it cools down too quickly. I was looking into returning it, but I have had it more than 30 days (Christmas gift).
No, I would not recommend this to a friend.
Written by a customer while visiting www.casabrews.com
Customer Rating
5
Love love love
on February 6, 2026
Posted by: Nene
from Middle Tennessee
I’ve had one for several years and was seeking to upgrade but I can’t find one worth the cost compared to this one.
I would recommend this to a friend!
Written by a customer while visiting www.casabrews.com
Posted by: Viviana
Verified Purchase:Yes
I was very excited to purchase my first espresso machine and after much research and many positive reviews, I settled on this machine. Upon arrival the machine was packaged very well and the material of the machine is very strong and sturdy. It comes with everything you need to get to brewing some great espresso!
Written by a customer while visiting www.casabrews.com
Posted by: RachelS
from Wisconsin
Verified Purchase:Yes
My new Casabrews espresso machine works beautifully. Its instructions are excellent: clear and easy to follow. I use this product every morning to make delicious mocha lattes. I recommend it highly.
I would recommend this to a friend!
Written by a customer while visiting www.casabrews.com
Posted by: Alex T
from Eugene OR
Verified Purchase:Yes
Great counter top unit for lattes and proper espresso. Unit was easy to set up and came with clear instructions. We have a 1 year old, and being able to make coffee with limited sleep is a testament to how easy this machine is to use.
I would recommend this to a friend!
Written by a customer while visiting www.casabrews.com