Customer reviews from greenworkstools.com
Greenworks - 80V 10" Pole Saw and 20" Pole Hedge Combo Kit, with 2Ah Battery and Charger - Green
Average customer rating
4.4
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
5
4 Stars
1
3 Stars
2
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for Greenworks - 80V 10" Pole Saw and 20" Pole Hedge Combo Kit, with 2Ah Battery and Charger - Green
Posted by: G-27
Verified Purchase:Yes
I ordered this a few weeks ago and am very impressed with both the hedge trimmer and pole saw functions. It cuts very, very well and is surprisingly efficient at using battery power. Pretty easy to reach what I need to cut, though it can be a little awkward when trying to reach horizontally across a hedge row or similar plants. No recoil at all.
Pros: Easy to Use, Quiet, Durable, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Antvette
from Malibu, CA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] These things are awesome. They cut and trim everything I have in my area without issue. I lost my original ones in the Palisades Fire and had to rebuy them so I could clean up my property.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Harvest Lawn Management
from Bonaire GA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Trimmer is easy to use and works great! The adjustable head makes the difference.
Pros: Convenient, Easy to Use, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great product
on August 30, 2024
Posted by: Deadlift
from NY
Gender:Male
[This review was collected as part of a promotion.] I own several of their tools and have been happy with them all so far. When I read about this product I noticed that some complained about the chain falling off the bar constantly. Mine came with the chain already installed and I assumed that it was ready to go. My second cut, sure enough the chain fell off. After checking I found the tension screw was loose, what happens when you assume. I put the chain back on adjusted tension properly and the unit has been performing flawlessly ever since. The hedge trimmer works just as well.
Pros: Easy to Use, Effective, Powerful
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Combo Package
on August 14, 2024
Posted by: WaltG
from NC
Gender:Male
[This review was collected as part of a promotion.] I bought it combo a few ago. I've used both the hedge trimmer and the pole saw. They both did the job. The hedge trimmer went through the smaller stuff easily and the pole saw went through 4 inch limbs like butter. This was my first battery power lawn/outside tool anf will probably buy other battery power lawn tools.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Beavs
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Chain popped off a couple of times. Easy to reinstall and tighten up. Cuts great with plenty of power. The shoulder strap is a must Vince this tool is a bit on the heavy side.
Pros: Environmentally Safe, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Pretty good but not perfect
on July 6, 2024
Posted by: Jayrco698
from Long Island NY
Gender:Male
[This review was collected as part of a promotion.] Nice trimmer pole saw combo. Could have made the pole attached to the battery and tool shorter for normal height trimming and cutting and make the extension pole a little longer. It's a little clumsy and a little heavy but not too bad. Could have included a harness support strap. Did a nice job cutting.
Pros: Convenient, Cost-Saver, Easy to Use, Effective, Powerful
Response from greenworkstools.comBy Greenworks, July 8, 2024
Hello Jayro698.
Customer feedback is so very important to us when it comes to designing our products for current or future customer needs. We will take your feedback and share with the relevant Greenworks team. Please don't hesitate to reach out to Greenworks with any further questions or warranty needs. We can be reached by Chat on www.greenworkstools.com or by phone at 1-855-345-3934. Thank you.
Customer feedback is so very important to us when it comes to designing our products for current or future customer needs. We will take your feedback and share with the relevant Greenworks team. Please don't hesitate to reach out to Greenworks with any further questions or warranty needs. We can be reached by Chat on www.greenworkstools.com or by phone at 1-855-345-3934. Thank you.
Written by a customer while visiting greenworkstools.com
Posted by: Mike Shiflett
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I enjoy the equipment I purchased. The chain saw part of this buy is not as sturdy as I hoped. The chain will often fall off of the bar even when using it lightly.
Pros: Convenient, Quiet, Environmentally Safe, Effective
Response from greenworkstools.comBy Greenworks, July 5, 2024
Hello Mike Shiflett.
Thank you for your review. We are sorry to hear that you have experienced an issue with the chain not staying on. New chains tend to stretch; so be sure to check the chain tension frequently and tension as required. However, be sure to never tension a warm chain before storing as chains shrink when cooling and this can damage the chain, bar, and saw. Please ensure that when you remove the side cover that the following parts are there and in order: sprocket (chain wheel), chain wheel washer and finally the c-lip. These parts are imperative when it comes to keeping the chain on. Please note that this product carries a 4-year warranty on the tool and battery from the date of purchase. Wearable parts carry a 90-day warranty against wear and tear. If you notice any of these parts missing or you are still experiencing issues we recommend you to contact with us by Chat on www.greenworkstools.com or by phone at 1-855-345-3934. We would like the opportunity to help you better.
Thank you for your review. We are sorry to hear that you have experienced an issue with the chain not staying on. New chains tend to stretch; so be sure to check the chain tension frequently and tension as required. However, be sure to never tension a warm chain before storing as chains shrink when cooling and this can damage the chain, bar, and saw. Please ensure that when you remove the side cover that the following parts are there and in order: sprocket (chain wheel), chain wheel washer and finally the c-lip. These parts are imperative when it comes to keeping the chain on. Please note that this product carries a 4-year warranty on the tool and battery from the date of purchase. Wearable parts carry a 90-day warranty against wear and tear. If you notice any of these parts missing or you are still experiencing issues we recommend you to contact with us by Chat on www.greenworkstools.com or by phone at 1-855-345-3934. We would like the opportunity to help you better.
Written by a customer while visiting greenworkstools.com