Customer reviews from resideo.com
Honeywell Home - TH8321WF1001/U VisionPRO 8000 Wi-Fi Programmable Thermostat - White
Average customer rating
2.4
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
26
4 Stars
11
3 Stars
13
2 Stars
19
1 Star
65
25%of customers recommend this product.
(
27 out of
108)
Customer Reviews for Honeywell Home - TH8321WF1001/U VisionPRO 8000 Wi-Fi Programmable Thermostat - White
Customer Rating
1
Would give 0 if I could
on May 21, 2021
Posted by: DisappointedinWI
from Wi
Frequency of use:Daily
Touchscreen feature stops working on these units, rendering them completely useless.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1
HOT MESS 2
on April 30, 2021
Posted by: jojo74
from Tucson AZ
Frequency of use:Daily
Gender:Female
Renting a brand new home, In a very upscale area, this was installed and stopped working all together.. Now I have to work with the landlord to get it fixed and its Hell hot here already in April .
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: BGeorge
Verified Purchase:Yes
So far, so good! The screen is large and well-lit and user-friendly.
Written by a customer while visiting resideo.com
Customer Rating
1
Junk, don't buy
on April 20, 2021
Posted by: husker
from Virginia
Frequency of use:Monthly
Gender:Male
I have had 3 of these steamers so far. One went bad in less than a year. Don't set a screen lock password or the unit is dead if you forget the password. There is no factory reset. Yeah, my fault for forgetting the password, but still junk without a factory reset. What device like this doesn't include a reset or zero memory function?
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1
Screen went blank in 7 months
on April 2, 2021
Posted by: Jeff ripped off by 8000
from Greeneville TN
Frequency of use:Daily
Gender:Male
This product needs to be discontinued. Mine went out in 7 months. I heard this is a common problem. It was replaced with a Honeywell T10 that is a much better unit. Do not purchase this defective unit.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1
Hot mess
on March 31, 2021
Posted by: Homeowner Massachusetts
from Massachusetts
Frequency of use:Daily
Gender:Male
We did all the right things, The most respected HVAC company in the area installed this device. And this thermostat is still garbage.
It ignores the program we set and we wake up to heat cranking in the middle of the night. It disconnected to WiFi and will not reconnect. The problem is not the strength of our WiFi, every other WiFi device in the home works, even ones way further away from the router than the thermostat is.
We did not choose this thermostat, it was chosen & installed by the HVAC company. Hot mess.
No, I would not recommend this to a friend.
Response from resideo.comBy Support, October 4, 2021
Hi, thanks for reaching out! Your thermostat is using our adaptive intelligent recovery function, which can be disabled. Simply follow these steps on your thermostat:
1.Press the ""Menu"" button.
2.Select ""Preferences""
3.Select ""Adaptive recovery""
4.Select ""On"" or ""Off
5.Press ""Done"" to exit and save changes.
-Joey
1.Press the ""Menu"" button.
2.Select ""Preferences""
3.Select ""Adaptive recovery""
4.Select ""On"" or ""Off
5.Press ""Done"" to exit and save changes.
-Joey
Written by a customer while visiting resideo.com
Customer Rating
1
Calling the AC Company in the morning
on March 18, 2021
Posted by: NoJunkPlease
from Houston, Texas
The thermostat is totally blank. Been in use for 18 months. Glad it is under warranty.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
2
Certainly not the best...
on March 15, 2021
Posted by: SEG6446
Frequency of use:Monthly
Gender:Male
Had new HVAC Lenox installation with these thermostats (3) installed....
Two have had to be replaced....Impossible to change Date Time and they do
not work following the manuals instruction.
Two have had to be replaced....Impossible to change Date Time and they do
not work following the manuals instruction.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com