Customer reviews from resideo.com
Honeywell Home - TH8321WF1001/U VisionPRO 8000 Wi-Fi Programmable Thermostat - White
Average customer rating
2.4
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
26
4 Stars
11
3 Stars
13
2 Stars
19
1 Star
65
25%of customers recommend this product.
(
27 out of
108)
Customer Reviews for Honeywell Home - TH8321WF1001/U VisionPRO 8000 Wi-Fi Programmable Thermostat - White
Customer Rating
2
Nice screen but bug-prone
on March 14, 2022
Posted by: www.faithsteps.net
Frequency of use:Daily
Nice screen, easy enough to scroll through options.
Nice screen easy to scroll through options. But several times now the unit has dropped WiFi contact and will not respond to set it up again. I have to get the AC tech to do that. The Honeywell Home app does not appear to list this model, either. So I go through all the listed models to set up a new device and nothing works.
Nice screen easy to scroll through options. But several times now the unit has dropped WiFi contact and will not respond to set it up again. I have to get the AC tech to do that. The Honeywell Home app does not appear to list this model, either. So I go through all the listed models to set up a new device and nothing works.
No, I would not recommend this to a friend.
Response from resideo.comBy Jerry, Support, January 20, 2023
Hi, we'd be happy to help get you connected so you can manage your thermostat remotely. Find ways to get in touch by visiting our Support Center link at the top of the page.
Written by a customer while visiting resideo.com
Customer Rating
4
LOST WI-FI CONNECTION
on March 14, 2022
Posted by: boozer
from Newville,Pa
Frequency of use:Daily
Gender:Male
After just days before our 3rd year of having service with our thermostat and wi-fi, we lost connect and can not get it back. Our password is correct and says it connects, the gives us an error that the device is not registered. It is registered and I can figure out how to resolve the problem. This means the screen will not show the outside temperature and humidity any longer and I assume we will not get our usage emails and longer. Any suggestions on what to do next would be helpful.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5
Does everything I ever wanted
on March 13, 2022
Posted by: Anita R
from Surprise AZ
Frequency of use:Daily
Gender:Female
All the info I ever wanted is on view. What is controllable is easy to use. Using the app the scheduling is child s play
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
Used to work well
on March 13, 2022
Posted by: primercord
from Brighton Co
Frequency of use:Daily
Gender:Male
Decided not to connect to our wifi. I went through the steps to sign into the wifi signal and it says the password MUST be between 8-64 characters. Bad news, our wifi password is 6 characters, it wont sign in, gives and error message.
No, I would not recommend this to a friend.
Response from resideo.comBy Jerry, Support, January 20, 2023
Hi, thanks for review. We're here to help if you need assistance in the future - just visit our Support Center link at the top of the page to find ways to contact us.
Written by a customer while visiting resideo.com
Customer Rating
4
Great thermostat but trouble with internet connect
on March 13, 2022
Posted by: ford23t
from Delray Beach FLORIDA
Frequency of use:Daily
Gender:Male
I installed this over 2 years ago never had trouble until now it won't hold the connection have reprogrammed several times with no results
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3
Works okay…just okay
on March 13, 2022
Posted by: Tsaiyuin
from District of Columbia
Gender:Female
It is very tedious to use as it seems to constantly drop the WiFi connection although the signal in the house is strong. Also, your installer better not move or die as you are completely screwed because without the installer passcode, if anything goes wrong, you cannot use the device.
No, I would not recommend this to a friend.
Response from resideo.comBy Jerry, Support, January 20, 2023
Hi, thanks for the review. If you ever need assistance with the passcode, we'd be happy to help! Our Support Center link at the top of the page has all the ways you can get in contact with us.
Written by a customer while visiting resideo.com
Customer Rating
2
TH8321R VisionPRO8000 Thermostat does NOT work
on February 19, 2022
Posted by: TonyH
from Knoxville, TN
Frequency of use:Daily
Gender:Male
I bought a Honeywell thermostat that does not function properly. I schedule the hours and temperatures but the thermostat turns on the heat an hour to two too early. This is the 2nd thermostat - same problem as the 1st. Everything else works fine.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5
Great Thermostat
on February 17, 2022
Posted by: TJ512
from Maryland
Gender:Male
It is very easy to use, the only problem was trying to get it registered. Finally figured it out.
I would recommend this to a friend!
Written by a customer while visiting resideo.com