I like the compact footprint of the system and the integrated charging space for the handheld unit. The handheld is quieter and a little bit slower to vacuum fully than ones I used in the past, but I like that it has indicator lights and shuts off power when it reaches full vacuum. The system takes up much less counter space than earlier models. All in all, I am very pleased with it.
Light and compact. Bought this for the portable vacuum sealer for bags, wine and mason jars. No more tubes! Agree with other reviewers that the handheld should be USB-C chargeable as well. Works as well as other FoodSaver devices that I have used.
It broke after one use. I dropped the handheld vacuum and it stopped sucking air but it does suck ad a sealer
Response from foodsaver.comBy Customer Care, November 14, 2024
Hello!
We are sorry to hear the handheld does not vacuum since it was dropped. At FoodSaver we hold the quality and heritage of our products at the highest standard possible and sincerely apologize if you feel we have failed you in any way.
If you have any more questions, please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
The old model no longer works. Can I return it for credit towards the new model?
Response from foodsaver.comBy Customer Care, October 18, 2024
Hello!
We are truly sorry to hear that your old model is no longer working. For further assistance, please contact us directly.
You can reach out to us directly via our official FoodSaver website's "Contact us" page or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
[This review was collected as part of a promotion.] It works great just how it should. Seals up anything I want. It’s portable, durable and efficient. I love the blue color and it’s really user friendly.