I love this product for having my lunch warm without the use of a microwave. I received one for my birthday that had two inserts. I enjoyed it so much I went to the website and purchased additional for others as gifts. I thought I was getting a great price for my recent purchase but come to find you get what you pay for. My recent purchases did not have the additional insert. It is still a great product I just may have not purchased 3 as gifts because it was not the super price deal for what was received.
There isn’t a temp adjustment but just start your soup about 30min before. Thicker food may require more or leas time and stirring. That being said this is great for my office when I work through lunch.
Love that it heats up food hot. Description of item stated that the inside container is stainless steel but there’s no indication of that on the box or packaging pamphlets. The plastic lid closes tightly on the container but after it’s first use of heating food with the lid on the container but slightly lifted, the lid is now loose.