Customer Reviews for Crockpot - Lunch Crock On-The-Go Personal Food Warmer - Black Licorice
Customer Rating
3
Wonderful concept but...
on January 19, 2018
Posted by: DanD641
from California, United States
Gender:Male
Frequency of use:Monthly
Length of ownership:1 week
[This review was collected as part of a promotion.] It's frigid during the winter months at my work and it's awesome to have a hot meal for lunch. The only issue is the lid, it's terrible. If your food isn't the consistency of clay it will leak. The only solution is carrying your soup in a thermos or Tupperware and putting it in the crock when you put it on to heat. I wish they would come up with a replacement lid for transporting the inner container. Something like a coffee can lid would be easy enough I would think.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Robert, Consumer Care, February 1, 2018
Thank you for taking the time to leave your review. We're happy to hear you're enjoying the product, and appreciate the feedback in regards to further development of the product. We will certainly forward this information to the appropriate department for review.
This little crock pot is worth it weight in gold. Should of had this years ago.
I would recommend this to a friend!
Response from crock-pot.comBy Robert, Consumer Care, March 9, 2018
Thank you for taking the time to leave your review. We value all the feedback our consumers offer us, and are so happy to hear that your experience with your Lunch Crock® has been such a positive one! Tell your friends!
I just got this lunch Crockpot and read the instructions thoroughly so I could use it for many meals and years as I have with my full size Crockpots that I love. I expect great quality from this company. The instructions state you can leave the inner lid on to warm food. Then I looked at customer reviews. After reading MANY reviews that mentioned the lid not sealing tight after initial use of warming food and even one Crockpot employees response to this same customer concern that said they don't recommend heating food with this inner lid on, I decided to use the inner lid only for storage in the fridge and to transport. I removed it to warm my food and just used the outer lid. My food was ready after an hour and a half and maybe sooner. I did not put the inner lid back on until the metal insert was cooled after my meal. So far the inner lid still fits tight for taking anything with liquid. I hand wash the inner lid. The outer lid appears to work fine. Hopefully this solves their defective lid seal issue. I will update if this is not the case or if the outer lid has problems. It's not clear why Crockpot would continue to print directions that obviously ruin the effectiveness and use of its product. I should not have to read reviews to figure out their directions are wrong.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, January 24, 2018
Thank you for your review. We completely understand where you're coming from. Any and all feedback is welcomed so we will be sure to pass along these comments. We are constantly working to improve and bring nothing but the best to our customers. Please remember that we have you covered if you ever have any questions or concerns with our products.
[This review was collected as part of a promotion.] I received this as a gift and love the ease of use. It's the perfect size for a quick lunch for one.
I would recommend this to a friend!
Response from crock-pot.comBy Bryan , Consumer Care, April 30, 2018
Thank you very much for your positive review and we are thrilled to hear you are enjoying your new Lunch Crock!
Bought this for my husband who is always on the road working. He has to eat out since he has no where to heat his food. This was a great way to take home cooking on the road.
I would recommend this to a friend!
Response from crock-pot.comBy Bryan, Consumer Care, April 28, 2018
Thank you very much for your positive review and we are thrilled to hear your husband is enjoying his new Lunch Crock!
I bought a Lunch Crock Pot last year for myself and liked it so well, I bought three more this year for Christmas gifts. Two of my daughter's co-workers were so impressed with her Lunch Crock-pot, that they each ordered one for themselves!
I would recommend this to a friend!
Response from crock-pot.comBy Bryan, Consumer Care, April 28, 2018
Thank you for your positive review. We are thrilled to hear how much you and your friends, and family are enjoying their Lunch Crocks!