Customer Reviews for Crockpot - Lunch Crock On-The-Go Personal Food Warmer - Faded Blue
Customer Rating
1
Insert lid does not close tightly.
on October 3, 2017
Posted by: Ingga
from Alabama, United States
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
After only one use, the insert lid does not close tightly anymore. And the insert has stains/marks that cannot be removed.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, October 4, 2017
Thank you for your feedback. We would be happy to assist you with this. Please contact using the link below. For faster response time, we encourage you to live chat with us at the link below from 8:00am to 8:00pm, EST, Monday thru Saturday. You will need to click the Live Chat icon.
This works great except the lid pops off and doesn’t seal
Response from crock-pot.comBy Gregory, Consumer Care, October 3, 2017
We can definitely assist you with this. Please contact using the link below. For faster response time, we encourage you to live chat with us at the link below from 8:00am to 8:00pm, EST, Monday thru Saturday. You will need to click the Live Chat icon. Thank you for your feedback.
This heats uniformly, unlike a microwave oven. Makes a hot lunch feel more nourishing. My only complaint is the lid. They don't fit tightly after a couple of uses - I think the heat from the pot makes them expand. (This was with hand-washing, not the dishwasher.) Therefore I'll have to carry the tiffin very carefully, and if I want to have soup, I will carry that in a separate container. I happily show off my new appliance to office mates as they trek to the dirty, crowded microwave.
Food was lukewarm after i plugged it for 3 hours and seems like food is not reheated through. Very disappointed.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, September 21, 2017
Thank you for your review. The Crock-Pot® Lunch Crock® food warmer is designed to warm up your leftovers low and slow. It may take longer to heat your leftovers depending on what type of food you are reheating.
After using it once, the plastic lid no longer closes properly- meaning I cannot put food in the inner container to transport my meal back and forth because the food would all spill out.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, September 21, 2017
We really would like you to be able to enjoy the benefits of the warmer. Please contact us using the link below. For faster response time, we encourage you to live chat with us at the link below from 8:00am to 8:00pm, EST, Monday thru Saturday. You will need to click the Live Chat icon. Thank you for your feedback.
I bought this product for my kids lunch. They love having a hot meal. They use it several times a week. I unplug it for them about 30 mins before they eat it so it will cool down.