I bought the jlab go air pop and when trying to gett a call the person on the other side can't hear me. I tried resetting it but still does not work. I checked different settings in my phone and no change.
Response from jlabaudio.comBy jlab customer support, June 5, 2024
You should definitely be hearing clear audio on both ends. An email has been sent to you if you'd like to take advantage of your two-year warranty with your product : )
Just bought my earbuds yesterday and couldn't have been more perfect😍. These are exactly what I've been looking for😭!! The sound is amazing, the design is sleek and comfortable. The app allows you to personalize the settings to your preference. HIGHLY RECOMMEND THIS PRODUCT🤩
I just purchased my second pair only because my puppy decided to get a hold of it and I couldn't find one of the earbuds. I had pink ones and now I have teal ones. I love them. They do exactly what I need them to do.