Customer Reviews for JLab - Refurbished Excellent - GO Air Pop True Wireless Earbuds - Slate
Customer Rating
5
Great service
on September 20, 2022
Posted by: AdL:)
from Nederland
My Jlab Air Pop stopped working correctly and I asked for support on how to fix it. Within a few hours I got an email back asking if I could send a picture, then I got a code to order new ear buds. Within a week I had them at home.
I bought them a few months ago, they work perfectly. Easy to pair, awesome battery life, and very comfortable. I accidentally threw them in the washer though (whole case with earbuds). I didn't notice until about an hour after the cycle had ended. When I took them out I let them dry and one of the ear buds stills works perfectly, and the case stills charges it. I wouldn't recommend washing them, but I do recommend buying them :)
Lovely design, brilliant customer service, had a problem and customer services were so quick to sort it, no problems with product just the free gift but all sorted promptly
I purchased my first pair of JLab buds 5 yrs ago and I can always rely on them for absolutely outstanding sound!!!
Response from jlabaudio.comBy Davian, CS, October 23, 2023
Hi, nice we are glad to hear you love our products. If you ever need anything, feel free to reach us at support@jlabaudio.com or visit us for quick live chat via our website jlab.com. Thanks for the support :)