Customer reviews from jlabaudio.com
JLab - Refurbished Excellent - GO Air Pop True Wireless Earbuds - Slate
Average customer rating
4.6
(3,559 Reviews)
Rating breakdown 3,559 reviews
5 Stars
2,671
4 Stars
609
3 Stars
99
2 Stars
62
1 Star
118
Customer Reviews for JLab - Refurbished Excellent - GO Air Pop True Wireless Earbuds - Slate
Customer Rating
1
Quality
on January 2, 2023
Posted by: Gabidu12
from Fort Lauderdale
I bought 3 month’s ago and the volume of the left earbud doesn’t work properly!
The sound on the left side is quieter than the right side!
The sound on the left side is quieter than the right side!
Response from jlabaudio.comBy Trevor, CS, March 14, 2023
We've got your back with a 2 yr manufacturers warranty. Please send us an email and we can discuss the best way to get those replaced for you.
Thanks,
JLab Customer Support Team
Thanks,
JLab Customer Support Team
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Not That Good
on January 2, 2023
Posted by: kay04
from Lafayette, Louisiana
I bought this a couple of months ago and right off the bat they started slipping and falling out of my ears. they still do to this day but they are all I have currently and I do not wanna throw them away until I get new ones. Also, when all it takes is the slightest little bump for it to change my song or trigger siri and i’m sick of it honestly. On another note, the headphones just randomly disconnect from time to time leaving me clueless when the audio to whenever i’m listening to just randomly cuts out. the only thing good is the sound quality when the headphones are not slipping out of my ear constantly. do not buy. save up for some AirPods they are way better.
Response from jlabaudio.comBy Steve, customer support, March 14, 2023
We are so very sorry to hear of the troubles : ( if you have not already reached out to us at support@jlab.com please do. I can get them replaced. We also have a large selection of ear tip sizes that I can get going your way. Again, our sincerest of apologies for the troubles and for the delayed response.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Amazing sound quality
on January 1, 2023
Posted by: Randy65
from Canada
Best headphones I ever owned! Bought in store not really picky just wanted something to use. Boy did I buy good headphones! Bass boost is my favorite EQ setting, signature sound is great too ! I now looking for over ear model that fit over my huge ears.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
BEST HEADPHONES EVER
on January 1, 2023
Posted by: L0ADING_NAMES
from Kentucky
Any JLAB products are the best. Every headphone I've bought from this has been amazing bc u can pick the color of them and also u can change the modes! Like "Jlab signature","balanced", and "bass boost". You NEED to buy these earphone or other products!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Amazing for the price
on January 1, 2023
Posted by: Nicky06
from Orlando, FL
For around 20 dollars what else could you ask for?? I may get a different color but they fit in my ears great and I like the different mixes.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great product
on January 1, 2023
Posted by: Sf 54
from Bayshore NY
Great wireless headphones with good price. Brought about 2 weeks ago working fine.
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Nice price but not able to use if moving about
on January 1, 2023
Posted by: HotTiff
from Virginia
The sound is good and price was great but no matter what size earbuds are on the headphones they won't stay in my ears. If moving around I wouldn't wear them as I would lose them out of my ears
Response from jlabaudio.comBy Steve, customer support, March 28, 2023
Sorry to hear that : ( we have some options for you. When you get a sec, please ht us up via support@jlab.com we will get you into a unit that you'll love!!! We look forward to hearing from you and getting you back up and running.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great Sound, Awesome Deal
on December 31, 2022
Posted by: Rick W.
from Bartow, Florida
Used my Go Pop Buds on my trip to NC, Drowned out the sound of my grandkids during my travels!
Written by a customer while visiting jlabaudio.com