Customer reviews from jlabaudio.com
JLab - Refurbished Excellent - GO Air Pop True Wireless Earbuds - Slate
Average customer rating
4.6
(3,559 Reviews)
Rating breakdown 3,559 reviews
5 Stars
2,671
4 Stars
609
3 Stars
99
2 Stars
62
1 Star
118
Customer Reviews for JLab - Refurbished Excellent - GO Air Pop True Wireless Earbuds - Slate
Customer Rating
5
Great earbuds!
on January 11, 2023
Posted by: Nharper
from VA
These earbuds are great. They have great sound and they are good quality. I am very impressed with them. They are not very expensive so I wasn't expecting much, but I was definitely surprised how great they are. They have awesome features and just over all worth it.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Great value earbuds
on January 11, 2023
Posted by: 199eddie
from Glasgow
I bought these as a replacement set as I lost a much more expensive pair from Jabra. The sound is just as good though lacking some functionality and the ability to track via your phone if they go missing. Only found out about that function after loosing my other set (I’m an idiot). The EQ function could be better as could the bass sounds but for the price I’d buy these again
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Always Start at Max Volume
on January 11, 2023
Posted by: Moe... That's it
Don't get me wrong, I love these buds. Although, they're my first ones. I got them as a christmas gift a few years ago from my late father. They work great... except for one ear-splitting problem. Whenever I connect them to a device, they max out the volume. I'm a forgetful person on top of needing to place the earbuds in in order to know if they're pairing, this results in screams in my ears. It sucks and I haven't been able to find a clear solution to it. I've unpaired and repaired, set volumes to near silent, these things still max out whatever they connect to. Otherwise, the sound is very nice, they block out a lot of outside noise but don't make me deaf (... in that aspect). They hold a charge pretty well. I think they're getting old though bc they also don't connect without both out of the case now and sometimes connect seperately. The max volume thing has always been an issue though.
Response from jlabaudio.comBy Steve, customer support, March 28, 2023
Sorry to hear of the troubles. Have you tried to reset them with the troubleshoot in your manual? Please feel free to reach out to us via support@jlab.com so that we can help troubleshoot the volume issue, or get them replaced under warranty. We look forward to hearing form you and getting you back up and running.
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Did not work out for me
on January 10, 2023
Posted by: Didn’t work out
from Bethlehem, PA
I was disappointed that I had to return the earbuds. The right earbud would not pair.
Response from jlabaudio.comBy Steve, customer support, March 22, 2023
So very sorry to hear of the early troubles. When you get a moment, please reach out to us via support@jlab.com so that we may provide you with some options. We look forward to hearing from ya.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Good overall value
on January 10, 2023
Posted by: Thedoc
from Ontario Candas
I bought go air pops a year ago. The fit , charging time and sound were all good especially at this price point.
I find the case too slippery and the buds difficult to remove from the case which led to me dropping them several times and eventually the left bud failed die to repeated drops.
That being said I just replaced the year old buds with the exact same model .
Hopefully JLab can make a more tactile case to prevent the numerous drops I encountered
I find the case too slippery and the buds difficult to remove from the case which led to me dropping them several times and eventually the left bud failed die to repeated drops.
That being said I just replaced the year old buds with the exact same model .
Hopefully JLab can make a more tactile case to prevent the numerous drops I encountered
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Literally amazing, never gonna buy anything else
on January 9, 2023
Posted by: yesbuds
These are yes
so much cheaper than stupid airpods
TOUCH SENSORS ARE *YES*
so much cheaper than stupid airpods
TOUCH SENSORS ARE *YES*
Written by a customer while visiting jlabaudio.com
Customer Rating
5
W Product
on January 9, 2023
Posted by: Neel
from Andover Kansas
It was probly one of the best products i have bought. I bought 2 pairs of these, one for me and my sister. I love it. She loves it. I can't really say anything bad about it.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Like them
on January 9, 2023
Posted by: Vona
I love my ear buds but can only get one to work and don't know how to get the other one to work
Written by a customer while visiting jlabaudio.com