I really liked the fact that I can use this device for 32 hours without charging, and I loved the quality of the sound it makes, too, but the microphone is down to 2 out of 10 for me. It sucks to think that the microphone is very bad that the person I’m talking to on the phone cannot comprehend my voice; it was so bad they mock me for hearing the murmurs the train and the people make on the background than hearing my own voice. I was very disappointed. I was choosing between this and another brand with the same price point. The only difference is the battery life difference of 8 hours, which was a big reason I chose this, but I would’ve chosen the other one if I knew the microphone quality was this bad.
Response from jlabaudio.comBy Steve, customer support, March 28, 2023
So very sorry to hear of the reported poor mic quality, although not the top of the line unit for phone calls, it should be nice and clear. We will gladly replace the unit under warranty for you. When you have a sec, please hit us up via support@jlab.com we will have you squared away with the quickness.
Great sound when listening to music or listening to meetings online. However, as I speak with ear buds on they make me sound like a robot. I don't know how to fix the problem it really is an Inconvenience because the reason I Purchase these will so that I was able to communicate on zoom meetings without having my volume turned up on my computer. Or these just a waste of $25??
Response from jlabaudio.comBy Steve, customer support, March 28, 2023
That is very odd : ( Have you tried to reset them using the troubleshoot in your manual? We would love to help troubleshoot the issue, or get them replaced under our two year warranty need be. When you have a sec, please hit us up via support@jlab.com we'll have you up and running at full volume in no time.
My earbuds arrived quickly & one earbud was not working. I immediately contacted the company & they sent out a new set which arrived quickly. Love the earbuds & a company that stands behind it’s product!
I've owned 3 pairs of wireless jlab headphones, the studio overear, original go air, and these. These are my favorite out of them, they are light and the case has a lid unlike the original go air. The sound is incredible and the earbuds block out sound pretty well even at half volume. My only complaint is that the touch controls are a little funky
Found these for low price and for the they are enough. I don't really have any earbubs so anything was good. But I like how these last a long time. The buds theme selves last long and the case extends that time even more
Bought these 2 weeks ago for myself and I was so skeptical! I've only ever bought samsung galaxy Buds and my "go-to" favorites, soundcore anker 2 earbuds. However these jlabs woulda saved me about $300 so far if I woulda got them instead because the bass is just as deep as the soundcores and it is just as clear and loud as I've ever had! I absolutely am thrilled to have stumbled onto this diamond in the ruff.