I bought this device a while back and it has worked perfectly. Awesome sound and amazing build quality. Will highly recommend. However, it keeps falling out of my ear. Maybe its how i insert it but ive tried different ways but the results remain the same.
I bought mine a little under a month ago, it came with the left one not working, but they sent a new pair free of charge. And the sound is amazing. Would recommend.
This wireless earbuds are awesome and they have great sound quality along with an outstanding battery life .. They are also priced to be affordable and I love my JLab air pop true wireless ear buds.. there are so many expensive other brands out on the market and they aren't half as good as my Go air pops.. Thank you JLab
I purchased this item on 1/14 and it was delivered on 1/21. There was an issue with the postal service, and I reached out to customer support & they were very prompt in responding to me & I was able to receive my package. The earbuds are cute. The lilac is a very cute color. The sound quality is great & the buds are comfortable in my small ears! The charge time is great, so you don’t have to charge them as often!
The first pair I ordered came with a bad right ear bud. Followed all the steps and no sound would come out of the right earbud. Filed a claim and was able to order a second pair. Followed the instructions again, but the left earbud wouldn’t work. I took the left earbud from the original set and magically everything works. I just hope there isn’t too much damage to the original left earbud since I had to submerge it in water in order to get a replacement and the warranty does not apply to the second pair.
Response from jlabaudio.comBy Steve, steve, March 14, 2023
So very sorry to hear of the troubles : ( Although we are glad to hear that you were able to piece together a working set, we will most certainly get you taken care of with a full set under warranty. Please feel free to reach out to us via support@jlab.com we are always looking for ways to help and improve your experience.