Customer reviews from jlabaudio.com
JLab - Refurbished Excellent - GO Air Pop True Wireless Earbuds - Slate
Average customer rating
4.6
(3,559 Reviews)
Rating breakdown 3,559 reviews
5 Stars
2,671
4 Stars
609
3 Stars
99
2 Stars
62
1 Star
118
Customer Reviews for JLab - Refurbished Excellent - GO Air Pop True Wireless Earbuds - Slate
Customer Rating
5
Excellent service and timing
on January 29, 2023
Posted by: Kimi89
from Richmond, VA
I bought these earbuds originally and loved the look and sound quality, but one headphone stopped working. I called customer service and they helped me try to troubleshoot. That didn't work, so they were able to send me a replacement pair. I am super happy with their customer service and sound quality.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Great Value!
on January 28, 2023
Posted by: Mungbeans
from Vancouver, BC
I had these for about a year and wore them pretty much non-stop (I wear them while I work and during my commutes) - the right earbud is starting to go now but probably from a combination of use and being dropped (a lot, and once while going full speed on a bike).
These are a great value wireless earbud - my only complaint is that the microphone quality isn't the best, but for 25 bucks I really wasn't expecting perfection.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Fabulous!
on January 28, 2023
Posted by: roswolf
Just got these today and I already love them. Unlike most brands where I have to use the smallest tip size, the medium fits like a dream and doesn't budge even with agitation (shaking my head). I did see at least one review mentioning they are hard to get out of the case, but if you try to twist them off the magnet, they pop out just fine! I would totally buy these again if needed.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Best headphones
on January 27, 2023
Posted by: Lia-bility
from NJ
Best headphones for the the price. I can't even work without them. Lasts all day long and takes forever to use up all the battery. I love this brand
Written by a customer while visiting jlabaudio.com
Customer Rating
1
only one earbud works
on January 27, 2023
Posted by: thorlm01
from IN
Purchased and from the moment we received we could only get 1 earbud to connect. We tried all the "fixes" and nothing worked. This is the third pair we purchased, all three pairs have had the same issues. Thankfully there's a good warranty.
Response from jlabaudio.comBy Steve, customer support, March 27, 2023
So sorry to hear the troubleshoot didn't work : ( you are covered under warranty for two years. When you can, please reach out to us via support@jlab.com we'll have you back up and running in no time.
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Get what you pay for
on January 26, 2023
Posted by: Petey
from Oregon
The sound of the earbuds is pretty good quality but they connect and disconnect from Bluetooth off and on.
Response from jlabaudio.comBy Steve, customer support, March 28, 2023
Sorry to hear of your experience thus far. They should definitely stay connected. When you get a sec, please hit us up via support@jlab.com for some quick troubleshooting or replacement need be. We look forward to hearing form you and getting you all squared away.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Go Air pop true wireless
on January 26, 2023
Posted by: Alex29
from New York
Affordable price and excellent product. Replacement was sent fast and no problems with customer service to get the replacement.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Perfect all round
on January 26, 2023
Posted by: TJD8
I bought these for work. And they are brilliant. No longer getting stuck in cords and can answer calls on the go without having to stop and grab my phone all the time. And perfect size case to fit in my pocket
Written by a customer while visiting jlabaudio.com