Customer reviews from jlabaudio.com
JLab - Refurbished Excellent - GO Air Pop True Wireless Earbuds - Slate
Average customer rating
4.6
(3,559 Reviews)
Rating breakdown 3,559 reviews
5 Stars
2,671
4 Stars
609
3 Stars
99
2 Stars
62
1 Star
118
Customer Reviews for JLab - Refurbished Excellent - GO Air Pop True Wireless Earbuds - Slate
Customer Rating
4
Great pair of earbuds
on February 6, 2023
Posted by: Anonymous
from Johnson City TN
Great earbuds but something messed up and the company replaced them a year later. The 2 year warranty is good. Easy to contact the company. Def would purchase again.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Insane
on February 5, 2023
Posted by: imagilove
That is literally insane for the price. Never seen
Written by a customer while visiting jlabaudio.com
Customer Rating
2
Not Too Impressed
on February 5, 2023
Posted by: Laura2023
from Bluffton, Ohio
I received these for my birthday in November (3 months ago) and they already have stopped working. One earbud does not charge and I constantly have to reset them to get them to pair to my device. The battery life did not live up to what was advertised either.
Response from jlabaudio.comBy Steve, steve, March 14, 2023
So very sorry to hear of your experience thus far : ( We will most certainly get you taken care of. All of our bluetooth products carry with them a strong two year warranty. When you get a sec, please feel free to reach out to us via sulpport@jlab.com so that we can get ou back up and running.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Good quality, poor adjustment
on February 5, 2023
Posted by: anngamer44
from Philadelphia,PA
Everything is great but when I try to adjust it it keeps connecting and messing with my phone and keeps sliding out of my ear
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Great headphones!
on February 4, 2023
Posted by: Mark55
from Charleston, SC.
I bought these headphones/earbuds three months ago to replace earbuds my dog chewed. I love the features and sound quality. The bass is a little weak but I corrected that problem by changing to foam ear tips. They seal better and help improve bass response.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great features
on February 4, 2023
Posted by: Evan Helvey
from Morehead KY
I bought these a month ago and I am so glad that I did
Written by a customer while visiting jlabaudio.com
Customer Rating
5
LOVE the JLab Go Air Pop True Wireless Earbuds
on February 4, 2023
Posted by: Godzilla mom 1
from Chicago, illinois
I read reviews regarding ratings of various earbuds. These were highly rated on several sites. But $24.99? I thought there’s no way they would perform as well as rated given that price. I was so wrong! I love these! Lightweight, easy to use, and the sound is fantastic. I actually purchased a second set to keep in my purse. The charge has lasted longer than any of the other earbuds I’ve used, some costing me $100 or more. I definitely recommend these for your listening enjoyment.
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Worked fine for 2 months!
on February 3, 2023
Posted by: Niva
from Kentucky
I bought these b/c i lost one of the ear buds from my other JLab earbuds! I thought these would be just as good... My mistake they worked for 2 months! The sound is going out! I literally turned the volume on my phone completely up it was like it was whispering in my ear! I tried another device received the same results! Once i tried to use them no sound was emitted at all(with full volume)! Good thing it was holiday sale b/c i would have never paid full price for these! I recommend you invest in a different line of JLab earbuds!
Response from jlabaudio.comBy Steve, customer support, March 27, 2023
That is very disappointing to hear. The pops should last you years. We will most certainly get those replaced for you. When you can, please reach out to us via support@jlab.com we will have a new set to you in no time at all. We look forward to getting you all squared away.
Written by a customer while visiting jlabaudio.com