Received my order earbuds were charged to 60% which was a welcomed surprise that most companies don't take the time to do. But after turning on the earbuds I quickly realized the left earbud charges but does not turn on at all despite the 4 hours of research I found nothing that would help me solve the problem. Overall exceptional audio quality and convenient carry case and absolutely some of the best listen time on the market stayed charged for 8 hours + without a single "low power" warning.
Response from jlabaudio.comBy Steve, steve, March 17, 2023
We are so very sorry to hear that : ( We will most certainly get those replaced for you under warranty. When you get a moment, can you reach out to us via support@jlab.com
I bought this earbud on a whim. I saw it was cheap and needed one so i bought it and man oh man i love these.. there great for on the go or at home relaxing.. I even fell asleep with them in one night
Bought it a week ago and there was a problem with the left earbud. It only took one short phone call and a replacement set was received. They work great!
These are by far the best Bluetooth earbuds I have ever used. The sound quality is excellent, they hold a charge for a really long time, and I love that you can use each earbud independently. So that even when they do need to charge, you can usually still use one. I listen to audiobooks and podcasts pretty much all day long and I find I only have to charge these, maybe, once a week!