Customer reviews from jlabaudio.com
JLab - Refurbished Excellent - GO Air Pop True Wireless Earbuds - Slate
Average customer rating
4.6 out of 5
4.6
(3,559 Reviews)
Open Ratings Snapshot
Rating breakdown 3,559 reviews
5 Stars
2,671
4 Stars
609
3 Stars
99
2 Stars
62
1 Star
118
Best Buy Privacy Policy
Customer Reviews for JLab - Refurbished Excellent - GO Air Pop True Wireless Earbuds - Slate
Customer Rating
5 out of 5
5
Great features
on May 16, 2023
Posted by: Doug 59
from Baytown Texas
Purchased the item to replace one that was lost. Very satisfied.
Written by a customer while visiting jlabaudio.com
Customer Rating
2 out of 5
2
Fell off!
on May 16, 2023
Posted by: evev
from Milan
I bought this a week ago and the right earphone was making a slight noise (like radio interference). Unfortunately I didn't try them much as while I was trying to tie my hair, one of the headphones came off my ear and fell off. Is it possible that they fall so easily despite being the smallest ones? Sadly i loved the colour of the lilac one but not anymore available in Italy.
Response from jlabaudio.comBy Jlab Customer Support, May 17, 2023
We're sorry to hear about the product you received. Please contact us at support@jlab.com, and we'd be happy to resolve this for you.
Response from jlabaudio.comBy steve, customer service, May 17, 2023
So sorry to hear of the fitment. We have additional tips that we can send your way. When you get a sec, check your email. We will have you back up and running in no time.
Written by a customer while visiting jlabaudio.com
Customer Rating
5 out of 5
5
Great size and fit right price
on May 13, 2023
Posted by: Griffy
from Arkansas
3rd pair each pair have not let me down. My daughter got a pair for herself .
Written by a customer while visiting jlabaudio.com
Customer Rating
5 out of 5
5
Excellent product
on May 13, 2023
Posted by: Pop2
from Roanoke Virginia
I love this product. I actually have two pair one black and one teal. I love the colors, the fit, comfort and sound. I highly recommend these to other users.
Written by a customer while visiting jlabaudio.com
Customer Rating
5 out of 5
5
Impressive
on May 12, 2023
Posted by: Beardo
I have only had my Air GO Pop earbuds for a few days, but I am really impressed.
Written by a customer while visiting jlabaudio.com
Customer Rating
4 out of 5
4
on May 12, 2023
Posted by: Marylou
from Newfoundland and Labrador, Canada
I bought this to watch movies on a plane and am pleased, especially with the 3 sizes of inserts to fit anyones ears. The only slight disappointment is no string to put around my neck. Very clear sound.
Written by a customer while visiting jlabaudio.com
Customer Rating
4 out of 5
4
Too big for my ears
on May 12, 2023
Posted by: Mike 476
from California
I wish I would have bought the ear buds with ear straps. The model I have sounds great but the ear buds are too big for me. I need smaller silicone or rubber ear inserts.
Written by a customer while visiting jlabaudio.com
Customer Rating
5 out of 5
5
Small but mighty
on May 12, 2023
Posted by: TishaH1
from Vacaville, CA
I got these on sale for Black Friday at an excellent price. I honestly wasn't expecting much. I have had these for several months now. The sound quality is very good. I haven't had any complaints when on calls, in fact, people have said they didn't know I wasn't on my phone. Popping them in and out is sometimes challenging but not impossible. The battery life is amazing. With regular use, I charge about once every couple of weeks.
I lost one of the buds and was quite upset because the new set's price had returned to normal pricing. I was prepared to buy them when I saw that I could get one or both replaced! The replacement is as good as the original. Customer service is fantastic, too. Highly recommend!
Written by a customer while visiting jlabaudio.com
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