I recently bought these about 2 weeks ago and only one of them has cut on and worked. I've bought this brand before and had the same issue. After a while the other one started working but this one has not. I'm confused and hurt because I can't listen without that one earbud.
Response from jlabaudio.comBy steve, customer service, June 13, 2023
We are very sorry to hear that : ( our sincere apologies. We will most certainly get those replaced for ya. When you get a sec, check your email for replacement instructions. We'll have you back up and running in no time : )
I think they're great they were given to me as a gift. The only problem is my Bluetooth connection between the phone and the buds if you're walking or something disconnects it's annoying
I bought this 3 days ago. I charged it and took it to work. It is still on full charge and I play it at least 8 hours a day. Incredible sound quality as well. A bargain to say the least.
I have searched for ages for an affordable set of earpods, since my dog ate My Haylou GT5's. I had tried in the region of 10 different kinds before I came across yours. They are the closest I've come to my beloved Haylou's in terms of sound quality. The design however leaves something to be desired. It takes me about a minute and several different kinds of manoeuvering techniques to get them out of the case. Also, they are too bulky so I constantly feel as if they are going to fall out of my ear. These design flaws are surprising to find from a company that has clearly put a lot of effort into producing such rich, full, balanced sound.