I bought the Go Air ear buds a month ago and they are amazing. The sound quality is awesome and the clarity on the phone calls is great. I strongly recommend that you purchase a pair...you won't regret it.
It has a good sound to it but both earplugs keeps getting disconnected or one earplug works while the other is disconnected. I did whatever I could to make it work such as restarting my device which it had a good connection and signal but it still kept cutting out. 😢
Response from jlabaudio.comBy steve, customer service, June 29, 2023
So sorry to hear that : ( have you tried the following? We sent you an email in case the reset does not work. We will gladly get them replaced under our fast, free two year warranty need be. We are always here to help via support@jlab.com
This is my 3rd set of Jlab buds I have purchased. My first pair I gave to my daughter when I needed more battery life, and my second are still my main set. I loved every pair I've had so I decided to get this pair for work.