Although I like the sound quality and bass, the connection of these earbuds tend to cut-off regularly from my phone. When I'm outside training, I usually place my phone on my jumper's pocket. Disconnections happen more regularly when my phone is in my right pocket but it also happens when in my left pocket (but lesser). Even if I hold my phone in my hands, it happens. The bluetooth of these earbuds is very weak or not functioning as it should. Very annoying.
Response from jlabaudio.comBy steve, customer service, July 10, 2023
Sorry to hear of the troubles : ( sounds like a bum set. We'll get those replaced quickly for you. An email has been sent your way for fast, free replacement. We'll have you back up and running in no time.