Customer reviews from jlabaudio.com
JLab - Refurbished Excellent - GO Air Pop True Wireless Earbuds - Slate
Average customer rating
4.6
(3,559 Reviews)
Rating breakdown 3,559 reviews
5 Stars
2,671
4 Stars
609
3 Stars
99
2 Stars
62
1 Star
118
Customer Reviews for JLab - Refurbished Excellent - GO Air Pop True Wireless Earbuds - Slate
Customer Rating
5
Great Value!
on September 1, 2023
Posted by: Halzee
from Tennessee
Good sound and features at a terrific price. Can’t go wrong with these.
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Cheap and after 12 month absolutely useless!
on August 31, 2023
Posted by: Michael Dee
from UK
One year in - completely and utterly dead! I have probably used these for less than 50 hours. Battery kaput. The blue tooth connection was always iffy - came and went. While they worked they were pretty good while exercising. Quite good sound for something so incredibly cheep. BUT Now good for absolutely nothing.
Response from jlabaudio.comBy steve, customer service, September 1, 2023
We are so very sorry to hear that : ( our sincere apologies. We will get those replaced for you with the quickness under our two year hassle free warranty. Instructions have been sent your way. We'll have you back up and running in no time.
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Use them all the time, can't stand the controls.
on August 30, 2023
Posted by: Dr.Starky
from Sioux City, IA
Good Stuff:
-Battery life is very very good. A fully charged bud will last a whole shift at work with out having. Great for 20 bucks.
-I don't really care about this kind of thing but the sound quality was better than I expected for the price.
Bad stuff:
-The controls are just awful. To pause/play you need to double tap *specifically* the right ear bud. Why? A single tap for either side is how it's worked for all other earbuds I've had because that is the most intuitive way to do it. It's not uncommon fo me to try to pause and instead would adjust volume or even skip to another track/video. The lack of mechanical buttons doesn't help either.
-Battery life is very very good. A fully charged bud will last a whole shift at work with out having. Great for 20 bucks.
-I don't really care about this kind of thing but the sound quality was better than I expected for the price.
Bad stuff:
-The controls are just awful. To pause/play you need to double tap *specifically* the right ear bud. Why? A single tap for either side is how it's worked for all other earbuds I've had because that is the most intuitive way to do it. It's not uncommon fo me to try to pause and instead would adjust volume or even skip to another track/video. The lack of mechanical buttons doesn't help either.
Response from jlabaudio.comBy steve, customer support, August 30, 2023
Sorry to hear of your displeasure with the touch control layout : ( we definitely appreciate any and all notes. We use feedback such as yours when developing future generations. When you step up the product line, you do have the ability to change touch functions. If we can be of further assistance, please always feel free to reach out to us via support@jlab.com we're here to help : )
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Great
on August 30, 2023
Posted by: Kunal
from Delhi,INDIA
I was purchased your product on first time and about device is good performance for day to day works.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Overall nice
on August 29, 2023
Posted by: Shorty and grippy
Got it today , it was amazing and it was surprisingly small , and very good hearing and grip is the best thing
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great features
on August 29, 2023
Posted by: Mrbill
I love the EQ on it and it's loud best earbuds I ever had
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great features
on August 28, 2023
Posted by: Clinton40
from Salt Lake city Utah
I bought a listen a week ago And I love the battery life
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Love them!!
on August 26, 2023
Posted by: sophierrrrrrr
I bought these a bit back and I loved them, but after a small mishap with the clothes washer one earbud was ruined. Instead of buying a replacement, I just bought new ones and they work fantastic. 10/10
Written by a customer while visiting jlabaudio.com