Customer Reviews for JLab - Refurbished Excellent - GO Air Pop True Wireless Earbuds - Slate
Customer Rating
3
kind of quiet
on October 4, 2023
Posted by: Bee R
from az
Theyre good headphones aside from the fact that theyre a bit too quiet.
Response from jlabaudio.comBy jlab customer support, jlab customer support, October 4, 2023
So sorry to hear of the low volume. They should be producing over 100db, which is quite loud. Sounds like you may have a bum unit : ( A troubleshooting thread has been established. If we can't repair it, we'll get it replaced for ya. Either way, we'll have you up and running in no time : )
I got these a two weeks ago and they are hands down some of the BEST earbuds I've ever had. I had a pair of go air sport and they were great as well but sadly my dog found one out of its charging case and he ate it😅
Contacted Customer Service about my earbuds because I was having issues with them. They were quick to respond and very helpful. The issue was resolved swifty and I received my new earbuds with no issues. Love these headphones.
I am really enjoying my earbuds. There are two small things that do irritate me though. They're kind of hard to get out of the case and it is very hard to switch the tips. The case is compact and easy to carry with me and I like the fact that you don't need a separate plug-in to charge it. The cost was right also.
I bought 2 sets. One set doesn't work, the charge box won't charge the ear buds. Overall product is great. Amazing sound and bass
Response from jlabaudio.comBy jlab customer support, jlab customer support, October 3, 2023
Our apologies. We'll get those replaced for you under our fast, free two year warranty. Instructions have been sent your way. We'll have you back up and running in no time : )