Customer reviews from jlabaudio.com
JLab - Refurbished Excellent - GO Air Pop True Wireless Earbuds - Slate
Average customer rating
4.6
(3,559 Reviews)
Rating breakdown 3,559 reviews
5 Stars
2,671
4 Stars
609
3 Stars
99
2 Stars
62
1 Star
118
Customer Reviews for JLab - Refurbished Excellent - GO Air Pop True Wireless Earbuds - Slate
Customer Rating
3
Poor range
on October 8, 2023
Posted by: Lisa Ann
from Cisco, Texas
Got for bday present in June 2023, the range says 30+ feet, they pop and crakle and can't hear music if I move a few inches from my phone, they completely disconnected going from my bedroom to the bathroom, approximately 6-8 feet away, took on vacation were great other than the range, have to have my phone within a few inches or connection is unstable
Response from jlabaudio.comBy jlab customer support, October 10, 2023
We are so very sorry to hear that : ( our sincere apologies. We will get those replaced for you with the quickness under our two year hassle free warranty. Instructions have been sent your way. We'll have you back up and running in no time.
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Good wee pair
on October 8, 2023
Posted by: Starrie 1974
from UK
Got these as a birthday pressie . I did have a pair of mifo one but my son lost the case . They have great sound quality. I never had a problem getting them out the case also there is a back to getting the buds in turn the cone part out and the buds come out easier . Would recommend them . They do hurt one ear a bit wish they were more shaped for the inside I ear . Maybe a product improvement for next release . Customer service sounds good too if I need it
Response from jlabaudio.comBy jlab customer support, October 9, 2023
Thanks so much for taking the time to leave a good honest review : ) We use all notes and feedback when creating future generations. If we can ever be of assistance, please hit us up via support@jlab.com thanks so much for going with us, we appreciate ya!!!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
JLAB Go Air Pop Wireless
on October 6, 2023
Posted by: ALR42
Bought these a few days ago and like them. Loud and clear, bass is decent.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Awesome Gear!!!!
on October 6, 2023
Posted by: Capnbobsgames
from Lakeview oregon
Found at yardsale....best headphones I've ever had.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Outstanding product easy to use features
on October 6, 2023
Posted by: Srobinson
from Cerro Gordo NC
Bought the air pro earbuds last week and they are great with my pandora and phone calls come in crystal clear.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great sound great to use on my walks and at work l
on October 6, 2023
Posted by: Eway
Great sound comfortable love the way they feel and sound
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Cost per quality
on October 6, 2023
Posted by: Lizooki
Just got them a couple a couple of days ago and I am extremely impressed and happy with them.
For the price and quality …. Just can’t be beat.
For the price and quality …. Just can’t be beat.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great Products and Customer Service
on October 5, 2023
Posted by: JeffK8
from New Jersey
I received my products as a complimentary exchange due to a defective product and I'm beyond thrilled with them and the service I received from JLab. I already knew you'd be my headphone provider of choice moving forward but your customer service has made me a customer for life. Thanks JLab!
Written by a customer while visiting jlabaudio.com