Customer reviews from jlabaudio.com
JLab - Refurbished Excellent - GO Air Pop True Wireless Earbuds - Slate
Average customer rating
4.6
(3,559 Reviews)
Rating breakdown 3,559 reviews
5 Stars
2,671
4 Stars
609
3 Stars
99
2 Stars
62
1 Star
118
Customer Reviews for JLab - Refurbished Excellent - GO Air Pop True Wireless Earbuds - Slate
Customer Rating
4
Great Earbuds!
on October 22, 2023
Posted by: Axis
These are GREAT earbuds, great sound, especially with the different equalizers. They are pretty uncomfortable even after a long time. Got a pretty bad headache after using them for a couple of hours.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
So Far Great
on October 21, 2023
Posted by: Rodman028
from Detroit michigan
So far I love them I have 3 paid of the JLab Go each pair the right pod went out. I don’t know if it the bud or the charger
Written by a customer while visiting jlabaudio.com
Customer Rating
2
Lasted 3 weeks.
on October 19, 2023
Posted by: Broseph91
from London, UK
Had these for 3 weeks, barely used them and they already are malfunctioning. The left earbud keep breaking up and they're basically unusable at this point.
Response from jlabaudio.comBy jlab customer support, October 31, 2023
We are so very sorry to hear that : ( our sincere apologies. We will get those replaced for you with the quickness under our two year hassle free warranty. Instructions have been sent your way. We'll have you back up and running in no time.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
on October 19, 2023
Posted by: Rgacas
from Houston, Texas
Very good ear buds. I've had quite a few and these are by far the best ones I've had.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Jlab Go Air Pop - Black
on October 19, 2023
Posted by: Anonymous
from Manila, Philippines
Good product but when it arrived it had a little plastic defect on the light that shows battery like but when it came from fedex theres no bubble wrap to be found and the packaging was crushed but the earbuds were safe.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Awesome buds, need more UX inputs in design!
on October 17, 2023
Posted by: Arvind
from Lots Angeles
The earbuds are really good for what I need them for - getting into office calls, listening to audio books and podcasts, etc. They also retain charge for a decent amount of time, have great sound quality and mic quality.
The one pet peeve I have, every bleeping time I open the box to reach for the buds, is that it really is difficult to get them out.
My original buds had a problem and JLab conveniently replaced them after sent them proof of destruction of the original ones.
But the new ones have the same problem !
During the interim period, I used someone's Apple air pods and quickly saw why they are the number 1 - the user experience is if primary concern there.
Taking out the JLab Air pops out of the charging box is a nightmare. Too slippery, too little space to get my fingers around then to pull them out !
The one pet peeve I have, every bleeping time I open the box to reach for the buds, is that it really is difficult to get them out.
My original buds had a problem and JLab conveniently replaced them after sent them proof of destruction of the original ones.
But the new ones have the same problem !
During the interim period, I used someone's Apple air pods and quickly saw why they are the number 1 - the user experience is if primary concern there.
Taking out the JLab Air pops out of the charging box is a nightmare. Too slippery, too little space to get my fingers around then to pull them out !
Written by a customer while visiting jlabaudio.com
Customer Rating
5
on October 17, 2023
Posted by: Jaquai
I bought this yesterday and the sound quality is good
Response from jlabaudio.comBy Davian, CS, October 20, 2023
Nice, thank you for your review. If you ever need anything, feel free to reach us at support@jlabaudio.com or visit us for quick live chat via our website jlab.com. Thanks for the support :)
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Amazing but wish it would work with the app
on October 17, 2023
Posted by: Andrew veerman
It's amazing but I wish it could work with tbe app still five stars though amazing battery, feel, look, etc
Written by a customer while visiting jlabaudio.com