I bought these same earbuds for my wife, and for me, a couple of years ago. I love them! But I recently lost mine. Fell out of my pocket somewhere, I don't know where. I ordered a new set of the same earbuds, and they arrived in only a couple of days. I was happy and relived to have them, so I can listen to my favorite talk radio station no matter where I go. You should try these, you won't be disappointed.
These ear buds were a good price and have nice features, but with less than a year of ownership, the case has stopped charging so the earbuds are useless now.
Response from jlabaudio.comBy jlab customer support, January 11, 2024
We are so very sorry to hear that : ( our sincere apologies. We will get those replaced for you with the quickness under our two year hassle free warranty. Instructions have been sent your way. We'll have you back up and running in no time.