Customer reviews from jlabaudio.com
JLab - Refurbished Excellent - GO Air Pop True Wireless Earbuds - Slate
Average customer rating
4.6
(3,559 Reviews)
Rating breakdown 3,559 reviews
5 Stars
2,671
4 Stars
609
3 Stars
99
2 Stars
62
1 Star
118
Customer Reviews for JLab - Refurbished Excellent - GO Air Pop True Wireless Earbuds - Slate
Customer Rating
5
Affordable and great sound
on January 1, 2024
Posted by: Babe
I needed new earbuds my didnt keep a charge these so far sound great and affordable
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great price
on January 1, 2024
Posted by: Roxy
Needed new earbuds olds ones were dying to fast these ones are so much better and affordable would have loved the red ones but had to settle for black
Written by a customer while visiting jlabaudio.com
Customer Rating
1
on January 1, 2024
Posted by: kaylee r
from pennsylvaina
one ear bud stops working after a few months. better to get something that will last longer
Response from jlabaudio.comBy jlab customer support, January 10, 2024
We are so very sorry to hear that : ( our sincere apologies. We will get those replaced for you with the quickness under our two year hassle free warranty. Instructions have been sent your way. We'll have you back up and running in no time.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great feature
on January 1, 2024
Posted by: Tom62
Happy with the product, works great haven’t had no issues
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Not Bad
on January 1, 2024
Posted by: Rod76
from Winston-Salem NC
Earbuds are difficult to answer a call. Other than that they are good.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
3 different EQ's waterproof
on December 31, 2023
Posted by: Kevm87
I love these buds the have great sound got a 30 dollar pair of jeans remind me of a 70 dollar pair I had
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Poor sound quality from right earbud
on December 31, 2023
Posted by: Scouse
from England
I have had these about 6 months they was working perfect up to about a week ago
The volume out of the right earbud is significantly lower than the left earbud
I have tried everything including a factory reset but the problem still remains
Response from jlabaudio.comBy jlab customer support, January 10, 2024
We are so very sorry to hear that : ( our sincere apologies. We will get those replaced for you with the quickness under our two year hassle free warranty. Instructions have been sent your way. We'll have you back up and running in no time.
Written by a customer while visiting jlabaudio.com
Customer Rating
2
No way to turn off awful sensor control
on December 30, 2023
Posted by: Boo2
from Australia
Too fiddly to pull out of case, dropped several times already. No app support so unable to turn off atrocious sensor control which is unforgivable. Had I known this I would not have purchased in a million years. Sounds pretty good and comfortable in ears, but those sensor controls...big miss jlab
Response from jlabaudio.comBy jlab customer support, January 11, 2024
So sorry to hear of the sensor issues : ( they do take a little practice, or the sensors may be bad on the set you received. We do have models outside of the entry level go line that has full application support whereas you can turn the sensors off. When you have a sec, please reach out to us via support@jlab.com we always have options : )
Written by a customer while visiting jlabaudio.com