We bought the NN-SG656W on June 8, 2020. It began tripping 15A breakers on March 29, 2022. Prior to this it would shutdown unexpectedly and the light burned out. Finally it's internal fuse blew.
So disappointed I previously had a microwave for 20 years. Sadly this one died after only 2. I gave it 2 stars because for 2 years it did the job. Great for heating up leftovers and defrosting. Its too bad nothing is made to last anymore. Always had a Panasonic but going to try a different brand. My son looked at it and said fuse looked bad so we tried to replace it and another part broke.
Just received this Microwave today after waiting almost two weeks for delivery. Opened the box, plugged it in and the unit started up immediately with no commands given! Push the stop button! Didn't work. Only way to stop the unit was to open the door. Shut the door it just started up again. Tested it a dozen times, didn't work, Crazy! Buttons are cheap and certainly are unlike older quality machines. You also can't look into this microwave when it's cooking because they blacked out the door in such a way so that you can't see in it. Obviously this is a NO buy for me! It's stunning that Panasonic makes junk like this!
this is the third one we have purchased the first one was under warranty and was replaced due to a fuse or motor failure the second one was under warranty also this one blue up due to a power surge in our breaker box the third one we just got the other day so far no problems under warranty also.
Good for reheating up food drinks not the best for cooking will get hot on top. If you use the product for what it is intended for great little microwave for the price.
Important do not use a extension cord for this product and do not have a lot of other products plugged into the wall splitter such has toaster pressure cooker on all at the same time
Our last microwave ground to a halt after 21 years and we sort of took it for granted. It was easy to use and worked flawlessly. We picked this up as our replacement. Seems more cheaply built. More plasticky. Push button latch needs good pressure to open. A bit more powerful for watts, but louder. Hard to see food inside as light is dim and the grid on front screen obstructs view. Buttons seem less responsive and harder to push. I would rate the old microwave from year 2000 as 5 star and I would rate this year 2021 new microwave 3 stars. Will see how long this will last before a piece of plastic breaks…my odds are the plastic latch mechanism likely first to go.
Purchased October 2019, new unopened box from local BestBuy. I am a senior who lives alone so the until has been lightly used, mainly to warm up refrigerated food or a cup of tea/coffee. 18 months later, the unit is making a very loud rumbling sound. Unit has only a 1 year warranty, so the unit is heading to the dump. Somewhat shocking a big brand like Panasonic would make such a poor quality product.