Customer reviews from us.braun.com
Braun - Series 9 PRO AIO9570 All in One Trimmer 13 in 1 Cordless Grooming System
Average customer rating
4.1
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
44
4 Stars
2
3 Stars
1
2 Stars
3
1 Star
10
32%of customers recommend this product.
(
6 out of
19)
Customer Reviews for Braun - Series 9 PRO AIO9570 All in One Trimmer 13 in 1 Cordless Grooming System
Customer Rating
4
Nice trimmer, but . . .
on April 17, 2024
Posted by: Thomas01
I've had mine for about a year and although it works fine, the run time is terrible. A full charge might trim my beard twice. the motor seems to be very slow compared to other trimmers I've owned and the detail trimmer (ear/nose) is awkwardly positions and very hard for me to use.
No, I would not recommend this to a friend.
Quality
5
Value
4
Written by a customer while visiting us.braun.com
Customer Rating
1
Not good
on June 2, 2023
Posted by: mlw85
I'm pretty disappointed with the trimmer. There are two main reasons for this. This first and most important is that is just doesn't trim well. My Panasonic that I was going to replace would trim my beard and moustache in 1-2 passes. The Series 9 Braun took so many that I actually gave up and went back to the Panasonic on the first use. The second is that it uses a new charging port. I got it initially with the expectation of being able to use the same charger and my razor and toothbrush, which would have simplified travel a lot. Braun has unfortunately decided to use a different charging port for this one. The charging port is a small issue compared to the poor performance of the product, though. Very disappointed given how much I like my other Braun products. Also, the 100 day guarantee is nearly worthless. You pay to send it back, they'll think about it for 2 months, then send you a prepaid debit card you'll never be able to use all the funds on. That's the part that stings the most. It's also disappointing it's not made in Germany like my series 9 toothbrush and razor.
The trimmer does look nice, for what it's worth.
No, I would not recommend this to a friend.
Quality
3
Value
1
Response from us.braun.comBy Erin Gullison, Customer Care, June 8, 2023
While we're glad you love the look of our Series 9 Trimmer, we're sorry to hear that you weren't impressed with the results. Typically, it takes a couple of weeks for your skin to adjust to the new device, so that may be one of the reasons this is happening. We suggest going against the grain while keep your skin taut too and hold the device at a right angle. This may help, but regardless, any feedback is something we take seriously, and we'd love to hear your thoughts and feedback about everything you mentioned, and share them with our team. Please call us at 800-272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
5
Excellent
on May 20, 2023
Posted by: KaSe
Bought this for my husband and he loves all the uses he gets out of this.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5
Would recommend? Yes
(
1 out of
1)
Quality
5
Value
5