Customer reviews from us.braun.com
Braun - Series 9 PRO AIO9570 All in One Trimmer 13 in 1 Cordless Grooming System
Average customer rating
4.4
(93 Reviews)
Rating breakdown 93 reviews
5 Stars
72
4 Stars
6
3 Stars
2
2 Stars
3
1 Star
10
32%of customers recommend this product.
(
6 out of
19)
Customer Reviews for Braun - Series 9 PRO AIO9570 All in One Trimmer 13 in 1 Cordless Grooming System
Customer Rating
1
Mostly a fail
on January 27, 2026
Posted by: kkruger
Doesn't trim as well as other trimmers I have. I have used it for several months. No, it doesn't get better. MUST remove trimmer length attachment frequently to remove built-up hair. Attachment tines are sharp-ish and rather annoying. Length dial just fell off for no reason yesterday. Easy to replace - but now the 'stops' are missing: turning it up to, say, 10, is possible, but the lightest touch on the top of the trimmer (which of course happens when one uses it) drops the attachment from 10 to 0 immediately. Disappointed.
No, I would not recommend this to a friend.
Quality
2
Value
1
Response from us.braun.comBy Customer Care, January 29, 2026
Thank you for your feedback on your experience with the Beard Trimmer BT7020 with Precision Dial. We’re truly sorry to hear that this product did not work as expected.
Please know that your trimmer has a 2-year warranty, and we would be more than happy to honor it. You can call us at 1-800-272-8611. We are here to help!
Please know that your trimmer has a 2-year warranty, and we would be more than happy to honor it. You can call us at 1-800-272-8611. We are here to help!
Written by a customer while visiting us.braun.com
Customer Rating
2
Fine, but low durability
on January 12, 2026
Posted by: Andrew456
The trimmer works great, but the attachments broke within a couple months of use, and there is no way to get replacements from Braun directly, and the aftermarket hasn't worked out either. For the money, you'd hope for more durability.
No, I would not recommend this to a friend.
Quality
2
Value
2
Response from us.braun.comBy Customer Care, January 12, 2026
Thank you for your feedback on the All-in-One Series 9 Trimmer, 12-in-1 Kit, 9430. We're glad to hear that the trimmer itself works well, but we're sorry to learn about the issues with the attachments breaking. Your experience is important to us, and we understand the need for durable accessories. We will share your comments with our team for further consideration. If you need assistance or have questions, please reach out to our support team at 1-800-272-8611. We're here to help!
Written by a customer while visiting us.braun.com
Customer Rating
1
Cheap attachments
on October 13, 2025
Posted by: Memo
Accesories broke in less than 4 months and there are no replacements to buy.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, October 14, 2025
Thank you for your feedback, Memo, regarding the Beard Trimmer BT7020. We're sorry to hear that the attachments broke within four months and that replacements are not available. Your satisfaction is important to us, and we take product quality seriously. We appreciate your insights and will share your comments with our team for consideration. If you have further questions or need assistance, please reach out to our support team at 1-800-272-8611. We're here to help!
Written by a customer while visiting us.braun.com
Customer Rating
1
DO NOT BUY
on August 11, 2025
Posted by: jy1234
Bought the product less than 5 months ago. The charging cable stopped working, so I tried to buy a new one online. I never managed to find one, so I called Braun and they told me that they also don't sell it. Now I have a new shaver that won't work
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting us.braun.com
Customer Rating
1
garbage
on May 10, 2025
Posted by: korpacki
I do not recommend the battery discharges itself. Every time you have to charge it. Very poor quality
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, May 12, 2025
There's nothing more important to us than your complete satisfaction and ensuring we offer our consumers an exceptional beard trimmer so that you can get on with your grooming needs. This should have a cordless operation time of 100 minutes, so if it isn't lasting that long, we'd like to learn more and help. Please call us at 800-272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
3
No Replacement Chargers
on January 25, 2025
Posted by: Fairbanks
I love the trimmer but I lost my charger for it and have been unable to find any replacement for it. None of the chargers online fit this model. Good trimmer but impossible to find replacement parts.
No, I would not recommend this to a friend.
Quality
5
Value
3
Response from us.braun.comBy Customer Care, March 20, 2025
We're so sorry you lost the charger and would like to help you, Fairbanks. Please call us at (800) 272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
5
It’s great!
on December 8, 2024
Posted by: HiHoSteveO
I have the nine series I’ve had it for about a year and a half and I love it. Extremely versatile high-quality materials works great pretty much a solution for all your grooming needs. I have been buying cheaper ones and they would just break not work right I decided to get a good one and this one is.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
5
Finally a perfect match for me
on November 2, 2024
Posted by: Alextmarty0012
Replaced my 20 year old Braun. I didn’t realize I needed this until I bought it. Such an upgrade. Perfect for short stubble. Hight quality, great features, great charge.
Not part of this review, Braun, if you had a premium edition that’s made purely out of stainless and such, I’d definitely buy it.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com