Customer reviews from Samsung US
Samsung - Galaxy Z Flip6 512GB F741U Unlocked - Peach
Average customer rating
4.6
(3,356 Reviews)
Rating breakdown 3,356 reviews
5 Stars
2,593
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Galaxy Z Flip6 512GB F741U Unlocked - Peach
Posted by: John C
from Pittsburgh
Expertise:Intermediate
Verified Purchase:Yes
After I owned my first flip phone smart phone, I can never go back to the traditional smart phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Hardhead
Expertise:Intermediate
Verified Purchase:Yes
Wasnt sure wanted to upgrade from flip 4. Best decision. Love the expanded front screen functions. Dont have to open most of the time.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Naveen
from Jacksonville Florida
Expertise:Expert
Verified Purchase:Yes
Excellent phone . The form factor is brilliant and handy I loved it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Lasted 4 months
on December 22, 2024
Posted by: Tori
This is my third Samsung flip phone. The first version worked fine. The third version the screen died and went completely black. I like the concept so much that I bought the flip 6 and it lasted me 4 months before the main screen stopped recognizing touch. I've tried so hard to love the flips, but they just don't last.
Response from Samsung USBy R&R, December 23, 2024
Hello Tori,
We are always eager to hear from our customers and learn how their Samsung products are performing. Thank you for sharing your feedback on your new Galaxy Z Flip6. Our goal was to bring the classic concept of the cellphone into modern times with the Z Flip. We aimed to be creative and innovative while providing the best display quality and longer-lasting battery life.
If your phone has stopped responding to touch, one of the first troubleshooting steps is to ensure your device is up to date. We will provide a link with more details on what to do if your Samsung phone or tablet freezes or crashes.
As a new owner of a Z Series device, you are automatically enrolled in the Galaxy Z Assurance program. This program offers many benefits, including one free screen protector installation and discounts on screen repairs if needed.
Samsung products are warranted against manufacturing defects in materials and workmanship for a limited period of 12 months, as specified for each product. Additionally, for eligible devices, we offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support.
We encourage you to reach out to our dedicated Samsung Support Team for further assistance with your phone. You can contact us via phone or chat. Thank you for being a loyal Samsung customer!
Samsung phone or tablet freezes and crashes
Galaxy Z Assurance
Galaxy Z Assurance Screen Repair for Galaxy Z Flip6 and Galaxy Z Fold6 Offer Terms
Samsung Warranty
Samsung Care | Warranty & Support | Samsung US
-Ty
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We are always eager to hear from our customers and learn how their Samsung products are performing. Thank you for sharing your feedback on your new Galaxy Z Flip6. Our goal was to bring the classic concept of the cellphone into modern times with the Z Flip. We aimed to be creative and innovative while providing the best display quality and longer-lasting battery life.
If your phone has stopped responding to touch, one of the first troubleshooting steps is to ensure your device is up to date. We will provide a link with more details on what to do if your Samsung phone or tablet freezes or crashes.
As a new owner of a Z Series device, you are automatically enrolled in the Galaxy Z Assurance program. This program offers many benefits, including one free screen protector installation and discounts on screen repairs if needed.
Samsung products are warranted against manufacturing defects in materials and workmanship for a limited period of 12 months, as specified for each product. Additionally, for eligible devices, we offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support.
We encourage you to reach out to our dedicated Samsung Support Team for further assistance with your phone. You can contact us via phone or chat. Thank you for being a loyal Samsung customer!
Samsung phone or tablet freezes and crashes
Galaxy Z Assurance
Galaxy Z Assurance Screen Repair for Galaxy Z Flip6 and Galaxy Z Fold6 Offer Terms
Samsung Warranty
Samsung Care | Warranty & Support | Samsung US
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: RiCo
Verified Purchase:Yes
Love it. Especially the outer screen. Just wish more apps could run on the outer screen.
Written by a customer while visiting Samsung US
Customer Rating
5
Gangster
on December 22, 2024
Posted by: Flaco
from Riverside
I bought a straight talk phone can irade my phone for galaxy razor phone affordable total price no tax please
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Eema
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
Liking the phone so far...not too sure about folding screen. Phone works great!
I would recommend this to a friend!
Design
4
Value
4
Response from Samsung USBy R&R Team, January 8, 2025
Thanks for sharing your candid thoughts on the Galaxy Z Flip6, Eema! We're thrilled to know that you’re enjoying the phone so far. We understand that the folding screen may take some time to adjust to. The innovative Flex Mode allows you to use the phone hands-free, which is fantastic for video calls or capturing perfect selfies from unique angles. Additionally, the Galaxy Z Flip6 is designed with durability in mind and has undergone extensive testing to ensure longevity and usability. The Fold6 and Flip6 are built to withstand over 200,000 folding and unfolding cycles on average. This means the device should last more than five years if it’s opened and closed 100 times a day. It’s great to know that the phone is performing well for you overall! If you have any questions or would like tips to enhance your experience further, do not hesitate to reach out to us at Samsung Support. We're here to help! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Juan
Expertise:Expert
Verified Purchase:Yes
The screen is getting vertical lines (shadows) in the 12 MP camera option
Response from Samsung USBy R&R, December 27, 2024
Hello Juan,
Thank you for sharing your experience with your Galaxy Z Flip6. To help you get back to enjoying your device, we may need some additional details. We want to ensure your device performs optimally, especially the camera, as we know you want to capture all those wonderful moments during the holiday season.
One troubleshooting step you can try is clearing the camera cache. You can do this by going to **Settings > Apps > Camera > Storage > Clear Cache**. If you're still seeing vertical lines after this, please contact a member of our Samsung Support team at 1-800-SAMSUNG for further assistance.
If you would prefer to have your phone examined by a Samsung Authorized provider, you can visit uBreakiFix. With over 600 locations across the U.S., we provide our customers with the option to walk in and have their phones assessed. We’ll provide you with a link for more information.
Thank you for reaching out; we appreciate you as a Samsung customer.
Samsung | uBreakiFix
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your experience with your Galaxy Z Flip6. To help you get back to enjoying your device, we may need some additional details. We want to ensure your device performs optimally, especially the camera, as we know you want to capture all those wonderful moments during the holiday season.
One troubleshooting step you can try is clearing the camera cache. You can do this by going to **Settings > Apps > Camera > Storage > Clear Cache**. If you're still seeing vertical lines after this, please contact a member of our Samsung Support team at 1-800-SAMSUNG for further assistance.
If you would prefer to have your phone examined by a Samsung Authorized provider, you can visit uBreakiFix. With over 600 locations across the U.S., we provide our customers with the option to walk in and have their phones assessed. We’ll provide you with a link for more information.
Thank you for reaching out; we appreciate you as a Samsung customer.
Samsung | uBreakiFix
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US