Crack screen within 2 months end up having to pay 300 out of pocket
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, December 31, 2024
Hello Mlove,
Thank you for reaching out and sharing your feedback about your experience with the Galaxy Z Flip6 device. Our goal is to combine the nostalgia of classic cellphones with modern technology, providing a compact device that delivers an impressive performance.
The Z Flip6 is designed for durability, able to withstand over 200,000 folds. With its slim design and enhanced Flex Hinge, it has been tested to last over 10 years.
One of the standout features of the Z Series devices is Galaxy Z Assurance. This program automatically enrolls you in a promotion that offers one free screen protector replacement, as well as discounts on screen repairs. More information about Z Assurance will be provided below.
Samsung has partnered with uBreakiFix, making them an authorized repair location for your device. With over 600 uBreakiFix locations across the United States, you can easily find one near you for any repairs or services you need.
Additionally, we offer Samsung Care+, which provides extra protection for you and your device in the event of repairs, loss, or theft. There are different tiers available, giving you peace of mind knowing you have added security for your device.
If you would like to learn more about your options, we encourage you to reach out to our talented Samsung Support Team. They are knowledgeable and always willing to help. Please feel free to contact us.
We appreciate your feedback and thank you for being a valued part of the Samsung community.
Galaxy Z Assurance Galaxy Z Assurance Screen Repair for Galaxy Z Flip6 and Galaxy Z Fold6 Offer Terms
Samsung Care Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
uBreakiFix Samsung Galaxy Repairs | uBreakiFix by Asurion
-Ty
Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Great phone purchasing was a smooth and easy transition
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 26, 2024
Hi Rosa, Thank you for sharing your feedback on your recent purchase of the Galaxy Z Flip6. We aimed to blend the classic cellphone feel with modern features. The new, floating design is not only sleek but also makes it the most compact smartphone yet. There are many exciting features to enjoy on your Z Flip6. We will provide an article on how to customize your Z Flip6 Flex Window, and if you would like to learn more about your phone, please let us know. Thank you once again for being a valued part of Samsung! Use and customize the Galaxy Z Flip6's FlexWindow -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
No wireless charging with phone cover on it. Needs too keep the charging options as the old one
Response from Samsung USBy R&R Team, January 31, 2025
Thank you for your feedback on the Galaxy Z Flip6, Martinlija! We're thrilled to see that you're enjoying your phone. Regarding the wireless charging, it’s important to note that wireless charging works best when the contacts are close together and unobstructed. To ensure optimal charging, we recommend removing any phone cover that might interfere with the alignment of the wireless charger. Your thoughts are valuable to us, and they help guide our future innovations. For any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus