Customer reviews from Samsung US
Samsung - Galaxy Z Flip6 512GB F741U Unlocked - Peach
Average customer rating
4.6 out of 5
4.6
(3,356 Reviews)
Open Ratings Snapshot
Rating breakdown 3,356 reviews
5 Stars
2,593
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product. 
(
544 out of 611
)
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Customer Reviews for Samsung - Galaxy Z Flip6 512GB F741U Unlocked - Peach
Customer Rating
5 out of 5
5
Love the Flip
on January 25, 2025
Posted by: AmyB
Verified Purchase:Yes
this is my 2nd flip phone and I love it! I have the Flip 3 and now I have the Flip 6
I would recommend this to a friend!
Response from Samsung USBy R&R, January 27, 2025
Hi Amy B,
We are so happy to hear you are loving the flip of you Galaxy Z Flip6! We wanted to bring a device that was compact that packed a huge punch. The screen are designed better, the battery is designed to last longer and the phone is created to be more durable than ever. We are happy you are loving our devices and we hope they continue to bring you the joy you have come to know. We thank you for reaching out and we thank you for continue to choose Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on January 25, 2025
Posted by: Elizabeth
Expertise:Intermediate
Verified Purchase:Yes
This z flip 6 is a great phone! Its the 2nd flip phone I've had and I love them!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R, January 27, 2025
Hi Elizabeth,
Thank you so much for sharing your feedback on your Galaxy Z Flip6. We are thrilled to hear that you are a long-time loyal customer and a fan of the Z Flip series. We hope you are enjoying our modern take on the classic cellphone concept. With the integration of Galaxy AI, your phone has revolutionized the way we use mobile devices. We encourage you to explore all the exciting features of your phone, and we hope it brings you great joy. Thank you for reaching out and for choosing Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good flip phone
on January 24, 2025
Posted by: Hello mate
Great features it can even flip even the camera is good
Response from Samsung USBy R&R, January 27, 2025
Hi There!
We are thrilled to hear that you're finding all the features of your Galaxy Z Flip6 useful and functional in your daily life. Our goal was to create a device that combines the classic feel of a cellphone with a retro vibe, while also offering modern design and capabilities. The Galaxy Z Flip6 is both compact and impactful, representing a revolutionary step in mobile technology.
We've engineered it for durability, and the camera truly stands out. With the ProVisual Engine, you can capture stunning images that will preserve your unforgettable moments for a lifetime.
Thank you for reaching out to us, and we appreciate your choice of Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Durable with the best performance
on January 22, 2025
Posted by: Deeh
Verified Purchase:Yes
It's all I wanted for a portable phone. But I wish
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R, January 23, 2025
Hi Deeh,

Your happiness is our reward! We appreciate your thoughtful review of the Galaxy Z Flip6. Our goal was to provide customers with a durable phone. Did you know that the Z Series phone can withstand over 200,000 folds? That’s equivalent to 10 years of usage! We used only the highest quality materials in the creation of this device to ensure it can handle the everyday tasks of our customers. We are thrilled to hear that you are enjoying your phone. Thank you for being a valued member of our Samsung community!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Horrible
on January 21, 2025
Posted by: Vanessa
from Frisco
Expertise:Expert
I bought it 4 months ago and the main screen has just blacked out
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R, January 22, 2025
Hi Vanessa,
Thank you for sharing your experience with your Galaxy Z Flip6. We understand how frustrating it can be when your phone screen isn't functioning properly, and we're here to help!
As you may know, Samsung products are covered against manufacturing defects in materials and workmanship for a limited period of 12 months, as specified for each product. Additionally, for eligible devices, we offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support.
One of the best benefits of owning a Z Series phone is that you are automatically enrolled in the Galaxy Z Assurance program. This program includes features such as a free screen protector replacement and discounts on screen repairs.
We encourage you to reach out to one of our trained Samsung Support Team members for further assistance. We also recommend checking the information in the link provided below at your earliest convenience to see what options would work best for you.
Thank you once again for reaching out and sharing your experience with us. We appreciate your choice of Samsung!

uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z Flip 6
on January 21, 2025
Posted by: Cheryl
from Petoskey Michigan
Expertise:Expert
Verified Purchase:Yes
Absolutely amazing phone. It's so sleek and the camera is amazing
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R, January 21, 2025
Hi Cheryl,
Thank you so much for sharing your wonderful feedback about your Galaxy Z Flip6! We are thrilled to hear that you are enjoying your new phone. Our goal was to create a device that combines modern features with a classic design. With the camera, you can capture amazing moments, and we're delighted that you are enjoying your new device. Thank you for choosing Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
very bad experience
on January 21, 2025
Posted by: Juju
This is the worst phone I've ever seen. Every year I pay a lot of money for Samsung devices, but this year was the worst. I bought the phone for my wife and after 2 months without any falls or bumps, the screen turned off. I had to wait 15 days to send the device to Texas to be repaired, something illogical when they should replace it with a new one. I will never buy a folding phone again.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R, January 22, 2025
Hi Juju,

Thank you for sharing your experience with your Galaxy Z Flip6. Our goal with the Z Flip6 was to provide a durable device capable of withstanding over 10 years of folding, made with high-quality materials to ensure longevity. We understand that unexpected issues can occur with your phone, and we have established various benefits to assist you when servicing is needed.
Products sold by Samsung are covered against manufacturing defects in material and workmanship under a limited 12-month warranty specified for each product. Additionally, we offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support. We highly encourage you to explore the Samsung Care+ benefits, as there are numerous features that can help with device replacements and many other great offers.
As a Z Series device owner, you are also enrolled in the Galaxy Z Assurance program. This program includes discounts on screen repairs and free services. Furthermore, we have partnered with uBreakiFix, an authorized repair location, where you can take your phone for repairs, and in some cases, you may receive same-day service. Different situations will yield varying outcomes and solutions. Our goal is to get your phone working optimally as quickly as possible.
Remember, we are always here to help. Feel free to reach out to our Samsung Support Team if you have any inquiries at any time. All the information mentioned will be linked in articles below for your further review at your convenience. Thank you once again for reaching out, and thank you for choosing Samsung!

uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Galaxy Z Assurance
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My new Z flip phone is great
on January 20, 2025
Posted by: Mikew
Verified Purchase:Yes
I like that I can answer calls with speaker without opening the phone. The hinge doesn't seem to be as visible on the screen either.
Response from Samsung USBy R&R Team, January 21, 2025
Hey Mike! Thanks for sharing your thoughts on the Galaxy Z Flip6. We’re thrilled to hear that you appreciate the convenience of answering calls without opening your phone. This feature is designed to enhance your multitasking experience, allowing you to stay connected effortlessly. We're also glad you noticed the improved design! The minimized hinge visibility on the screen is a testament to our commitment to creating a sleek and modern look, ensuring that the device not only performs well but also looks great. If you have any more experiences or features you’d like to discuss, we’d love to hear from you! Please reach out to us at Samsung Support if you have any questions or concerns. Once again, thank you for sharing your feedback on the Z Flip6. We hope to hear more from you in the future! -Kelvin
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Written by a customer while visiting Samsung US
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