Customer reviews from sharkninja.com
Shark - Refurbished Excellent - FlexStyle Air Styling & Drying System - Straight & Wavy - Beige
Average customer rating
4.5
(1,449 Reviews)
Rating breakdown 1,449 reviews
5 Stars
1,051
4 Stars
198
3 Stars
87
2 Stars
53
1 Star
60
82%of customers recommend this product.
(
485 out of
593)
Customer Reviews for Shark - Refurbished Excellent - FlexStyle Air Styling & Drying System - Straight & Wavy - Beige
Customer Rating
5
My favorite hair tool
on August 18, 2026
Posted by: MarcelysP
The shark flex style 4 in 1 has quickly become one of my favorite hair tools. It’s so versatile and makes styling so much easier without needing so much tools.
Written by a customer while visiting influenster.com
Customer Rating
5
Great product
on August 18, 2026
Posted by: LanaP
Gender:Female
I spent quite a while searching for the right hairdryer and even tried comparing several competitors\. Some were much more expensive, so I assumed they must offer more value\. I was wrong\!
The Shark is amazing\! I absolutely love it\. Since I’m over 50, my hair has started to feel a little more brittle and dry, but after using this hairdryer, my hair feels noticeably softer\. It’s also so easy to use\.
I’m really impressed with the results and honestly didn’t expect to love it this much
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Good
on August 17, 2026
Posted by: MayrobisC
The materials feel of good quality and cleaning is very easy its design has good ergonomics which is comfortable to use also has good durability and a beautiful and practical design in general I am very satisfied with the product and I recommend it
Written by a customer while visiting influenster.com
Customer Rating
5
Worth the money
on August 15, 2026
Posted by: AndreaZ
I made the investment to buy this blow dryer because I researched and felt it would be a good alternative to a Dyson. I didn’t think I’d love it as much as I do. I use it every single day. It’s simple to assemble and use. It leaves my hair looking stunning. I think it was definitely worth the investment. My hair is pin straight so the curling feature isn’t the longest lasting for me. But I love the blow drying feature and tools.
Written by a customer while visiting influenster.com
Customer Rating
5
Best Blowdryer
on August 11, 2026
Posted by: madisonS
I absolutely love my shark! It makes it so easy to style my extensions and if you have extensions you understand 😅 It’s super easy to store with all the attachments, it’s not super loud or extremely heavy! I love that it comes with a round brush attachment because i love a good blowout look! Definitely need to purchase if you don’t already have it!
Written by a customer while visiting influenster.com
Customer Rating
5
It one of a kind
on August 11, 2026
Posted by: AmandaE
I have the shark flex style and it has change my life it styles my hair and keeps it in place so full with curls high volume quick to use easy to use as well I can’t live without it
Written by a customer while visiting influenster.com
Customer Rating
1
Poor quality
on August 8, 2026
Posted by: BeccaMc
from Boston Ma
Gender:Female
Don’t waste your money. Mine broke after 1 year. Poor quality product. I’m going back to Sam Villa blow dryer. Those last forever!
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, August 12, 2026
Hi Becca,
Thank you for taking the time to leave a review.
We're sorry to hear that your FlexStyle stopped working after a year of use. We understand how disappointing that can be, especially when you rely on it as part of your routine. We appreciate you sharing your experience and will make sure your feedback is passed along to the appropriate teams.
In the meantime, we'd love the opportunity to help. Please take a look at our troubleshooting guide below:
https://support.sharkninja.com/article/HD400-Series-Shark-FlexStyle-Air-Styling-Drying-System-Troubleshooting-Guide
If the issue persists after following the steps, you'll find instructions at the end of the guide to connect with our support team for further assistance.
Kind regards,
Shark Beauty
Thank you for taking the time to leave a review.
We're sorry to hear that your FlexStyle stopped working after a year of use. We understand how disappointing that can be, especially when you rely on it as part of your routine. We appreciate you sharing your experience and will make sure your feedback is passed along to the appropriate teams.
In the meantime, we'd love the opportunity to help. Please take a look at our troubleshooting guide below:
https://support.sharkninja.com/article/HD400-Series-Shark-FlexStyle-Air-Styling-Drying-System-Troubleshooting-Guide
If the issue persists after following the steps, you'll find instructions at the end of the guide to connect with our support team for further assistance.
Kind regards,
Shark Beauty
Written by a customer while visiting sharkninja.com
Customer Rating
1
Style won't last more than 5 minutes
on August 6, 2026
Posted by: Jt33
Gender:Female
I bought this two years ago when I had short hair; I loved my friend's Dyson but wasnt looking to spend that amount of money. It worked "ok" on my short hair (curls were extra loose and didnt last long, hair was super frizzy when done styling). I chalked it up to my hair length and assumed when I grew it out this tool might work better. During that time, I admit I somewhat forgot about it. I am now in a new job working in person with executives every day and need to look very professional- my hair is now long and very fair with light natural waves. I was excited to use this tool again to save me time in the mornings - nope. It gives me a gorgeous blowout that makes me feel very put-together and ready to head to work...for 5 minutes. I have tried all different methods (hair damp, hair dry, hairspray, hair gels, etc.). As soon as I walk away from the mirror, my hair falls and it somehow looks worse than if I left it natural. Extremely disappointing as I trusted this tool and left the house for my job a few times only for my hair to look like I put zero effort in once I make it to work. Note- this tool doesnt even save time anymore as I go over each section multiple times in an attempt to keep any sort of style. My hair is very easy to style with any other tool - it typically holds very well. This will simply be the most expensive hair dryer I'll ever buy.
Response from sharkninja.comBy SharkNinja, August 7, 2026
Hi there,
Thank you for taking the time to leave a review.
We're sorry to hear that your FlexStyle hasn't delivered the long-lasting results you were hoping for. We understand how frustrating it must be to spend time styling your hair, only to have the look fall out so quickly, especially when you're relying on it to help you feel confident and professional throughout your workday. To help improve curl longevity and styling results, we've put together some simple and effective tips that may help:
https://support.sharkninja.com/article/HD400-Series-Shark-FlexStyle-Tips-for-Curl-longevity
If you continue to experience issues after trying these recommendations, please reach out to our Customer Service team, who will be happy to assist further:
https://support.sharkninja.com/contact-us
Kind regards,
Shark Beauty
Thank you for taking the time to leave a review.
We're sorry to hear that your FlexStyle hasn't delivered the long-lasting results you were hoping for. We understand how frustrating it must be to spend time styling your hair, only to have the look fall out so quickly, especially when you're relying on it to help you feel confident and professional throughout your workday. To help improve curl longevity and styling results, we've put together some simple and effective tips that may help:
https://support.sharkninja.com/article/HD400-Series-Shark-FlexStyle-Tips-for-Curl-longevity
If you continue to experience issues after trying these recommendations, please reach out to our Customer Service team, who will be happy to assist further:
https://support.sharkninja.com/contact-us
Kind regards,
Shark Beauty
Written by a customer while visiting sharkninja.com