Customer reviews from sharkninja.com
Shark - Refurbished Excellent - FlexStyle Air Styling & Drying System - Straight & Wavy - Beige
Average customer rating
4.5
(1,404 Reviews)
Rating breakdown 1,404 reviews
5 Stars
1,023
4 Stars
191
3 Stars
82
2 Stars
50
1 Star
58
82%of customers recommend this product.
(
481 out of
586)
Customer Reviews for Shark - Refurbished Excellent - FlexStyle Air Styling & Drying System - Straight & Wavy - Beige
Customer Rating
5
It one of a kind
on August 11, 2026
Posted by: AmandaE
I have the shark flex style and it has change my life it styles my hair and keeps it in place so full with curls high volume quick to use easy to use as well I can’t live without it
Written by a customer while visiting influenster.com
Customer Rating
1
Poor quality
on August 8, 2026
Posted by: BeccaMc
from Boston Ma
Gender:Female
Don’t waste your money. Mine broke after 1 year. Poor quality product. I’m going back to Sam Villa blow dryer. Those last forever!
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, August 12, 2026
Hi Becca,
Thank you for taking the time to leave a review.
We're sorry to hear that your FlexStyle stopped working after a year of use. We understand how disappointing that can be, especially when you rely on it as part of your routine. We appreciate you sharing your experience and will make sure your feedback is passed along to the appropriate teams.
In the meantime, we'd love the opportunity to help. Please take a look at our troubleshooting guide below:
https://support.sharkninja.com/article/HD400-Series-Shark-FlexStyle-Air-Styling-Drying-System-Troubleshooting-Guide
If the issue persists after following the steps, you'll find instructions at the end of the guide to connect with our support team for further assistance.
Kind regards,
Shark Beauty
Thank you for taking the time to leave a review.
We're sorry to hear that your FlexStyle stopped working after a year of use. We understand how disappointing that can be, especially when you rely on it as part of your routine. We appreciate you sharing your experience and will make sure your feedback is passed along to the appropriate teams.
In the meantime, we'd love the opportunity to help. Please take a look at our troubleshooting guide below:
https://support.sharkninja.com/article/HD400-Series-Shark-FlexStyle-Air-Styling-Drying-System-Troubleshooting-Guide
If the issue persists after following the steps, you'll find instructions at the end of the guide to connect with our support team for further assistance.
Kind regards,
Shark Beauty
Written by a customer while visiting sharkninja.com
Customer Rating
1
Style won't last more than 5 minutes
on August 6, 2026
Posted by: Jt33
Gender:Female
I bought this two years ago when I had short hair; I loved my friend's Dyson but wasnt looking to spend that amount of money. It worked "ok" on my short hair (curls were extra loose and didnt last long, hair was super frizzy when done styling). I chalked it up to my hair length and assumed when I grew it out this tool might work better. During that time, I admit I somewhat forgot about it. I am now in a new job working in person with executives every day and need to look very professional- my hair is now long and very fair with light natural waves. I was excited to use this tool again to save me time in the mornings - nope. It gives me a gorgeous blowout that makes me feel very put-together and ready to head to work...for 5 minutes. I have tried all different methods (hair damp, hair dry, hairspray, hair gels, etc.). As soon as I walk away from the mirror, my hair falls and it somehow looks worse than if I left it natural. Extremely disappointing as I trusted this tool and left the house for my job a few times only for my hair to look like I put zero effort in once I make it to work. Note- this tool doesnt even save time anymore as I go over each section multiple times in an attempt to keep any sort of style. My hair is very easy to style with any other tool - it typically holds very well. This will simply be the most expensive hair dryer I'll ever buy.
Response from sharkninja.comBy SharkNinja, August 7, 2026
Hi there,
Thank you for taking the time to leave a review.
We're sorry to hear that your FlexStyle hasn't delivered the long-lasting results you were hoping for. We understand how frustrating it must be to spend time styling your hair, only to have the look fall out so quickly, especially when you're relying on it to help you feel confident and professional throughout your workday. To help improve curl longevity and styling results, we've put together some simple and effective tips that may help:
https://support.sharkninja.com/article/HD400-Series-Shark-FlexStyle-Tips-for-Curl-longevity
If you continue to experience issues after trying these recommendations, please reach out to our Customer Service team, who will be happy to assist further:
https://support.sharkninja.com/contact-us
Kind regards,
Shark Beauty
Thank you for taking the time to leave a review.
We're sorry to hear that your FlexStyle hasn't delivered the long-lasting results you were hoping for. We understand how frustrating it must be to spend time styling your hair, only to have the look fall out so quickly, especially when you're relying on it to help you feel confident and professional throughout your workday. To help improve curl longevity and styling results, we've put together some simple and effective tips that may help:
https://support.sharkninja.com/article/HD400-Series-Shark-FlexStyle-Tips-for-Curl-longevity
If you continue to experience issues after trying these recommendations, please reach out to our Customer Service team, who will be happy to assist further:
https://support.sharkninja.com/contact-us
Kind regards,
Shark Beauty
Written by a customer while visiting sharkninja.com
Customer Rating
4
Awesome
on August 6, 2026
Posted by: JonathanG
I've been using the Shark FlexFusion for a little while now, and it's been impressive. It dries and styles my hair quickly, leaving it smooth, soft, and with noticeably less frizz. I really like that it works on both wet and dry hair, making touch-ups easy without having to rewash. It feels like a premium styling tool that's versatile, easy to use, and definitely worth the investment.
Written by a customer while visiting influenster.com
Customer Rating
4
Great dryer, but watch out for hair snags!
on August 5, 2026
Posted by: DanielaC
I’ve been using for a year now, and overall I like how fast and powerful it is. The airflow performance dries my hair in half the time compared to my old hairdryer. I love the sleek design and how easy it is to switch between the brush attachments and the dryer. The performance is almost perfect, but the only major downside is that my hair sometimes gets caught in the tiny gap where the brush attaches to the body, which can yank some strands and really hurt.
Written by a customer while visiting influenster.com
Customer Rating
5
Shark Flex Style
on August 3, 2026
Posted by: yessicaG
The Shark Flex Style is such a versatile tool! I love the idea of having multiple styling options in one device! Whatever you want to create smooth, bouncing blowouts, curls, or simply dry your hair.
Definely one of those beauty tools that can make getting ready feel so much easier.
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing!
on August 3, 2026
Posted by: KendallH
Got the limited edition color as a gift from my boyfriend, and I LOVE IT!!! I never blow dried my hair before because my hair would get so frizzy. Well… they have an attachment for that and it works wonderfully! I love using one of the brush attachments, and it dries my hair so quickly and effectively! I love the different heat setting and the versatility of being able to change the angle of it for different uses. I would definitely recommend to anybody considering buying it
Written by a customer while visiting influenster.com
Customer Rating
2
Great hair dryer. Heavy cord. Useless attachments.
on August 2, 2026
Posted by: Jen319
from California
Gender:Female
The hair dryer is great. Dries hair in minutes. But the styling attachments are useless for my straight, mid-length, thick but fine hair. None of the attachments work for smoothing or curling hair. My hair simply falls away from them. The brushes are too big and and the bristles are too widely spaced . My hair slides off the plastic curlers as well with only two hands to work the styler. Shark needs smaller brush attachments with more bristles.
No, I would not recommend this to a friend.
Response from sharkninja.comBy Ninja Kitchen, SharkNinja, August 4, 2026
Hi Jen,
Thanks for taking time to leave your review.
We're pleased to hear that you're happy with the drying performance, but we're disappointed to hear that the styling attachments have not worked as expected for your hair type. We understand how frustrating it is when you're unable to achieve the styling results you were hoping for, especially when you've tried multiple attachments. Please reach out to our team via the link below so we can look into this with you, review the attachments you have, and provide guidance on the best options for your hair type and styling needs.
https://support.sharkninja.com/contact-us
Kind Regards,
Shark Beauty
Thanks for taking time to leave your review.
We're pleased to hear that you're happy with the drying performance, but we're disappointed to hear that the styling attachments have not worked as expected for your hair type. We understand how frustrating it is when you're unable to achieve the styling results you were hoping for, especially when you've tried multiple attachments. Please reach out to our team via the link below so we can look into this with you, review the attachments you have, and provide guidance on the best options for your hair type and styling needs.
https://support.sharkninja.com/contact-us
Kind Regards,
Shark Beauty
Written by a customer while visiting sharkninja.com