Customer reviews from sharkninja.com
Shark - Refurbished Excellent - FlexStyle Air Styling & Drying System - Straight & Wavy - Beige
Average customer rating
4.5
(1,404 Reviews)
Rating breakdown 1,404 reviews
5 Stars
1,023
4 Stars
191
3 Stars
82
2 Stars
50
1 Star
58
82%of customers recommend this product.
(
481 out of
586)
Customer Reviews for Shark - Refurbished Excellent - FlexStyle Air Styling & Drying System - Straight & Wavy - Beige
Customer Rating
1
Stops working. Overheats.
on August 23, 2026
Posted by: $200short
Gender:Female
This tool worked for a few months and then completely quit working. Even when properly cleaned it would not work again. It kept overheating. Do not waste money on this product. Research it and see that tons of other customers have had this same problem.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, August 24, 2026
Hi there,
Thank you for sharing your experience with us.
We're sorry to hear that your product stopped working after only a few months of use. Customer feedback is extremely important to us, and we take reports like yours seriously. Your comments will be shared with the appropriate teams as we continue to evaluate and improve our products and customer experience. We recommend starting with our self‑help troubleshooting guide, which walks through steps that can sometimes resolve common issues. If those steps don’t resolve the problem, please follow the instructions provided at the end of the guide, which will allow your case to be reviewed for further support options.
https://support.sharkninja.com/article/HD400-Series-Shark-FlexStyle-Air-Styling-Drying-System-Troubleshooting-Guide?redirect=false
Kind regards,
Shark Beauty
Thank you for sharing your experience with us.
We're sorry to hear that your product stopped working after only a few months of use. Customer feedback is extremely important to us, and we take reports like yours seriously. Your comments will be shared with the appropriate teams as we continue to evaluate and improve our products and customer experience. We recommend starting with our self‑help troubleshooting guide, which walks through steps that can sometimes resolve common issues. If those steps don’t resolve the problem, please follow the instructions provided at the end of the guide, which will allow your case to be reviewed for further support options.
https://support.sharkninja.com/article/HD400-Series-Shark-FlexStyle-Air-Styling-Drying-System-Troubleshooting-Guide?redirect=false
Kind regards,
Shark Beauty
Written by a customer while visiting sharkninja.com
Customer Rating
5
All in one styling
on August 21, 2026
Posted by: ErinL
I love the versatility of attachments and minimizing damage my my hair with the FlexStyle. I got mine about a year ago and it’s my favorite hair tool. It has replaced all of my other tools! I have pretty thick hair and I was worried it would be too much for the device, but it’s so much faster to curl my hair than with a curling iron.
Written by a customer while visiting influenster.com
Customer Rating
2
Did not meet expectations
on August 19, 2026
Posted by: NayaM
Made my husband purchase this for me as it was cheaper then the other brand. Unfortunately, the curls did not last at all. By the time i finished the opposite side. The other side was straightened already. I have tried with hairspray, without, heat protectant, and without. Aside from it working good as a blow dryer i would not recommend this product as it may not work for you.
Response from influenster.comBy SharkNinja, August 20, 2026
Hi Naya,
Thank you for sharing your feedback.
We're sorry to hear that the styling results did not meet your expectations and that your curls did not last as hoped. We understand how disappointing it can be to try different techniques and products without achieving the desired results, especially after choosing the product based on its value compared to other options.
If you would like assistance with curl longevity, please follow our guide below.
Guide: https://support.sharkninja.com/article/HD400-Series-Shark-FlexStyle-Tips-for-Curl-longevity
Kind regards,
Shark Beauty
Thank you for sharing your feedback.
We're sorry to hear that the styling results did not meet your expectations and that your curls did not last as hoped. We understand how disappointing it can be to try different techniques and products without achieving the desired results, especially after choosing the product based on its value compared to other options.
If you would like assistance with curl longevity, please follow our guide below.
Guide: https://support.sharkninja.com/article/HD400-Series-Shark-FlexStyle-Tips-for-Curl-longevity
Kind regards,
Shark Beauty
Written by a customer while visiting influenster.com
Customer Rating
5
My favorite hair tool
on August 18, 2026
Posted by: MarcelysP
The shark flex style 4 in 1 has quickly become one of my favorite hair tools. It’s so versatile and makes styling so much easier without needing so much tools.
Written by a customer while visiting influenster.com
Customer Rating
5
Great product
on August 18, 2026
Posted by: LanaP
Gender:Female
I spent quite a while searching for the right hairdryer and even tried comparing several competitors\. Some were much more expensive, so I assumed they must offer more value\. I was wrong\!
The Shark is amazing\! I absolutely love it\. Since I’m over 50, my hair has started to feel a little more brittle and dry, but after using this hairdryer, my hair feels noticeably softer\. It’s also so easy to use\.
I’m really impressed with the results and honestly didn’t expect to love it this much
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Good
on August 17, 2026
Posted by: MayrobisC
The materials feel of good quality and cleaning is very easy its design has good ergonomics which is comfortable to use also has good durability and a beautiful and practical design in general I am very satisfied with the product and I recommend it
Written by a customer while visiting influenster.com
Customer Rating
5
Worth the money
on August 15, 2026
Posted by: AndreaZ
I made the investment to buy this blow dryer because I researched and felt it would be a good alternative to a Dyson. I didn’t think I’d love it as much as I do. I use it every single day. It’s simple to assemble and use. It leaves my hair looking stunning. I think it was definitely worth the investment. My hair is pin straight so the curling feature isn’t the longest lasting for me. But I love the blow drying feature and tools.
Written by a customer while visiting influenster.com
Customer Rating
5
Best Blowdryer
on August 11, 2026
Posted by: madisonS
I absolutely love my shark! It makes it so easy to style my extensions and if you have extensions you understand 😅 It’s super easy to store with all the attachments, it’s not super loud or extremely heavy! I love that it comes with a round brush attachment because i love a good blowout look! Definitely need to purchase if you don’t already have it!
Written by a customer while visiting influenster.com