Customer reviews from sharkninja.com
Shark - Refurbished Excellent - FlexStyle Air Styling & Drying System - Straight & Wavy - Beige
Average customer rating
4.5
(1,404 Reviews)
Rating breakdown 1,404 reviews
5 Stars
1,023
4 Stars
191
3 Stars
82
2 Stars
50
1 Star
58
82%of customers recommend this product.
(
481 out of
586)
Customer Reviews for Shark - Refurbished Excellent - FlexStyle Air Styling & Drying System - Straight & Wavy - Beige
Customer Rating
1
on April 24, 2026
Posted by: Hgill44
Gender:Female
Honestly the worst hair dryer. I bought it bc of the diffuser park for my curly hair and it worked very well for a while until it decided to just stop working halfway through my hair . Now I can’t even dry my hair for 5 minutes before it shuts off. My mom read you have to clean the filter or whatever so we did that and it helped at first but now it shuts off with the filter already cleaned so just a warning don’t waste your money. I had to go back to my original hair dryer but at least it still works after all while and it was definitely cheaper than the shark.
Response from sharkninja.comBy SharkNinja, April 30, 2026
Hi there,
Thank you for taking the time to leave a review.
Your experience hasn’t reflected the high standard of service we aim to provide, and we want to make things right. We understand how upsetting this must be, especially when you chose this hair dryer specifically for curly hair and found that it stopped working reliably after such a short time. That’s certainly not the experience we want for our customers, and we appreciate you sharing this feedback. We’d genuinely like the opportunity to take a closer look at this with you and see how we can help. Please use the support link below, where you’ll find clear instructions to help you troubleshoot the issue. Our team is ready to assist you throughout the process.
https://support.sharkninja.com/article/HD400-Series-Shark-FlexStyle-Air-Styling-Drying-System-Troubleshooting-Guide?redirect=false
Kind regards,
Shark Beauty
Thank you for taking the time to leave a review.
Your experience hasn’t reflected the high standard of service we aim to provide, and we want to make things right. We understand how upsetting this must be, especially when you chose this hair dryer specifically for curly hair and found that it stopped working reliably after such a short time. That’s certainly not the experience we want for our customers, and we appreciate you sharing this feedback. We’d genuinely like the opportunity to take a closer look at this with you and see how we can help. Please use the support link below, where you’ll find clear instructions to help you troubleshoot the issue. Our team is ready to assist you throughout the process.
https://support.sharkninja.com/article/HD400-Series-Shark-FlexStyle-Air-Styling-Drying-System-Troubleshooting-Guide?redirect=false
Kind regards,
Shark Beauty
Written by a customer while visiting sharkninja.com
Customer Rating
5
Shark FlexStyle hype is real!!
on April 23, 2026
Posted by: EmilyB
I understand the hype on the Shark FlexStyle now! Absolutely game changing, it’s a lot quieter than most hair dryers and it’s all in 1 styling tool helps me style my hair so quick and easy!!
Written by a customer while visiting influenster.com
Customer Rating
5
Fast and easy drying!
on April 23, 2026
Posted by: AubreyW
I absolutely love this hairdryer! It's high-powered and cuts down on dry time! What usually would take 30-40 minutes to dry my hair is now down to 10! The styling tools are wonderful, the round brush is perfect for blowouts and for bangs to get the perfect curve.
Written by a customer while visiting influenster.com
Customer Rating
5
Shark flexstyle
on April 23, 2026
Posted by: MarianeliC
It leaves very good results, the hairstyle lasts a long time. In addition, it does not weigh much, has a good grip and the noise is not annoying. I highly recommend it. The results are very good.
Written by a customer while visiting influenster.com
Customer Rating
1
Just don’t buy it
on April 22, 2026
Posted by: Frustratedmom
from Salem, OR
Gender:Female
Turns off during use starting in the first week. Sometimes I can run it 10 minutes. Other times it won’t turn on at all. Waste of money and support is terrible to work with. Go spend your money at Dyson!
Response from sharkninja.comBy SharkNinja, April 22, 2026
Hi there,
Thank you for taking the time to leave a review.
We’re really sad to hear about the issues you’ve experienced with your product shutting off during use so early on. We understand how frustrating and disappointing this can be, and our team is here to help. Please know that your concerns are currently being reviewed and handled by our email support team, who are working to address this matter. Your feedback will be shared with our teams internally.
Kind regards,
Shark Beauty
Thank you for taking the time to leave a review.
We’re really sad to hear about the issues you’ve experienced with your product shutting off during use so early on. We understand how frustrating and disappointing this can be, and our team is here to help. Please know that your concerns are currently being reviewed and handled by our email support team, who are working to address this matter. Your feedback will be shared with our teams internally.
Kind regards,
Shark Beauty
Written by a customer while visiting sharkninja.com
Customer Rating
1
Horrible
on April 21, 2026
Posted by: Sas331
This is not a quality product. It will trip and overheat even when you do not use it on the highest heat setting. The money is not worth the only two years it will last. I recommend you continue researching. The money can go toward a different brand or some other item of value.
Response from sharkninja.comBy SharkNinja, April 22, 2026
Hi there,
Thank you for sharing your feedback about the FlexStyle. We are sorry to hear about the overheating issues you experienced and understand why that would be frustrating, especially when it impacts reliability and long-term confidence in the product.
That said, we are glad we were able to assist you with replacement options and appreciate you giving us the opportunity to help. Your experience and input are important to us, and concerns like these are taken seriously as we continue to improve our products.
If you need any additional support or have questions going forward, our team is always here to help at
https://support.sharkninja.com/contact-us
Sincerely,
Shark Beauty
Thank you for sharing your feedback about the FlexStyle. We are sorry to hear about the overheating issues you experienced and understand why that would be frustrating, especially when it impacts reliability and long-term confidence in the product.
That said, we are glad we were able to assist you with replacement options and appreciate you giving us the opportunity to help. Your experience and input are important to us, and concerns like these are taken seriously as we continue to improve our products.
If you need any additional support or have questions going forward, our team is always here to help at
https://support.sharkninja.com/contact-us
Sincerely,
Shark Beauty
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing tool!
on April 21, 2026
Posted by: Lawdeelove66
from Los Angeles
Gender:Female
[This review was collected as part of a promotion.] I bought this about a month ago and I haven’t had any issues. This tool has cut down my drying and styling time. I don’t need multiple tools to do my hair. Additionally, people always compliment my hair.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great for long thick hair
on April 20, 2026
Posted by: ErinH
I get so many compliments when I use my shark! It’s super easy to use and I can go from soaking wet hair to dried and styled in under 30 minutes. I have long, thick, wavy hair and it used to take me 30+ minutes just to blow dry it. My only complaint is the straightener attachment is very heavy.
Written by a customer while visiting influenster.com