Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 16" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Average customer rating
4.7
(352 Reviews)
Rating breakdown 352 reviews
5 Stars
293
4 Stars
37
3 Stars
12
2 Stars
6
1 Star
4
89%of customers recommend this product.
(
93 out of
104)
Customer Reviews for Samsung - Galaxy Book5 PRO 16" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Customer Rating
5
Great for Students
on October 10, 2025
Posted by: PonyoIsCool
[This review was collected as part of a promotion.] I love this laptop. It is super sleek and light, so it never feels like a chore to take it with me to class. I also love the folding feature to take notes. It works better than my writing tablet, so I completely switched over. Now all I need is this laptop.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Speedy and Satisfying
on October 10, 2025
Posted by: Kitsune
[This review was collected as part of a promotion.] The Samsung Galaxy book 5 is highly intuitive--and the Galaxy AI is incredibly quick. It's a purchase I'm glad to have made, and I'm even considering keeping the original book 2 instead of trading it in!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Business owner
on October 10, 2025
Posted by: Atsolutionspro
[This review was collected as part of a promotion.] I need this power with AI this would take my company to the next level
Value
5
Written by a customer while visiting Samsung US
Posted by: Laura
from Salt Lake City
Expertise:Intermediate
Verified Purchase:Yes
Love my Book 5 Pro 360! I now have all Samsung Electronics and Love the seamless technologie, especially CoPilot!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is a good product and is wonderful
on October 9, 2025
Posted by: Cloudberry
[This review was collected as part of a promotion.] I would use this device for school, work, and so on I think it is a good to have this.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great laptop
on October 6, 2025
Posted by: Birddog
[This review was collected as part of a promotion.] My laptop has Galaxy AI and is great. I use it for games and to catch up on news and social media. It is sleek and fast. I love it.
Value
5
Written by a customer while visiting Samsung US
Posted by: GRT520
Verified Purchase:Yes
I haven't used many of the new features. However, in the past, I've networked my PC's to make datat transfer/sharing easier. I've run into relentless problems trying to do this with this laptop when it keeps asking to enter credentials to join other PC's. Other PC's also are asking for credentials. I've never had this problem in the past. I finally found 3 commands entered from the power shell which solved the problem of the Pro 360 asking for credentials.
Overall, so far, I'm quite happy with the speed and performance of this machine.
Written by a customer while visiting Samsung US
Posted by: Dom M
from Florida
Expertise:Intermediate
Verified Purchase:Yes
I've been buying Samsung products for years and they always deliver. Great product and a great price
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US