Customer Reviews for Garmin - Refurbished Excellent - Forerunner 165 Music GPS Smartwatch 43 mm Fiber-Reinforced Polymer - Turquoise/Aqua - (2024)
Customer Rating
1
Malfunctioning after two days
on July 10, 2024
Posted by: JAinAK
Stuck on Run mode even after powering off three times. Touch screen not working for some functions. From other reviews I’ve read, it’s also glitchy for others. Too expensive for that. Plan to return it to the store.
I purchased the Forerunner 165 Music because my previous Forerunner was showing its age. I wanted to be sure I had a functioning Garmin before the old one shut down for the last time.
I am pleased overall with the Forerunner 165 Music and particularly like the much brighter screen which is now more readable in sunlight.
Set up was fairly easy and straightforward if you have experience with Garmin. A few minor annoyances like at the end of a run when saving the data needing to tell respond I don't want to answer the question about level of effort and how did I feel every time. I clicked on the arrows saying to skip these questions and it held for a few times but now is back. Minor annoyance but still wish it would "go away".
The silicone band is the same as previous and I could not wait to get rid of it as I have with previous watches. Wish Garmin would provide more alternative band options as silicone and leather do not work for me.
Response from GarminBy Garmin Fitness, June 18, 2024
Thank you for your review and experience with the Forerunner 165 Music device. We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
I needed a watch with accurate GPS while I power walk. I am in my sixties and I was concerned that I wouldn't understand how to use it, but there are easy to understand videos out there that helped me with everything I needed. I love the music feature, I put my music library from my computer onto it. It is easy to see the stats I need while walking. I'm so happy I bought it!!!
I got this watch a few weeks ago. Still discovering more options every day! I am so very pleased it has Jeff Galloway as a coach to guide me along with my run walk run method of exercising.