Does not steam nearly as much as expected, does not steam vertical, will not stay on
Response from rowentausa.comBy Customer Service, Customer Service, September 8, 2026
Hi, we’re sorry to hear that the Master Steam didn’t meet your expectations. We understand how frustrating it must be when the steam performance, vertical steaming, and overall operation aren’t working as expected. We appreciate you taking the time to share your experience and bring this feedback to our attention.
This is my 3rd Master Steam Iron in 16 yrs. That should say it all. I never use anything else because no matter what is needing steam or steam ironing, it performs and in record time.
I would recommend this to a friend!
Response from rowentausa.comBy Customer Service, Customer Service, August 31, 2026
We’re thrilled to hear the Master Steam has been a trusted part of your routine for 16 years! Three units over that time is an incredible testament to how much you value its performance. Thank you for your continued trust in Rowenta and for sharing your experience!
Wow. So much better than a conventional iron. Does a much better job than any iron I've used before.
I would recommend this to a friend!
Response from rowentausa.comBy Customer Service, Customer Service, August 26, 2026
Thank you for sharing your experience with the Rowenta Master Steam! We’re thrilled to hear how impressed you are with its performance compared with a conventional iron. It’s wonderful to know that the steam station is delivering the results you’ve been looking for and has made such a difference in your ironing routine. We truly appreciate your feedback and your trust in Rowenta!
this is my 3rd Rowenta- FIRST do not buy a ROWENTA if it is made in China! You want the Rowentas that are produced in Germany of France. I purchased the Steam master after my last iron died. The anti calc light has been blinking....I have followed the instructions to clean it...light is still blinking! Expensive irons but only last for a short time.
It is difficult to get replacement parts for these steam iron. For example getting the complete iron that steam the cloth to replace two that feel and break up.
I am very disappointed in this product. It does not steam as it is advertised. It only steams out of the top triangle of the iron, not all 400 steam holes. It does in fact spit water. I had it replaced once and the second time they did not offer replacement but told me that you only see the steam from tje tip of the iron. Very sad