I leave my iron and ironing board up 24/7 in my sewing room. I had my previous Rowena about 12+ years. This new one heats up quickly when I need to do a little pressing on clothes or on a seam of a new garment. I do like the cork handle and hope it stands up to my expectations of comfort for years to come. I love coming into my sewing room and seeing how this new one shines and sparkles.
i got this on 09/02/2025. was very happy till it started blowing water instead of steam. when i reach out to customer care they are not replacing the it with new one and asking for 35% restocking fee. i will not recommend this.
Response from rowentausa.comBy All Clad Customer Care, November 26, 2025
Hi Tammie - we’re sorry to hear this iron didn’t meet your expectations. Leaking shouldn’t occur with proper use. Our team would be happy to help troubleshoot—please call us at 1-800-769-3682 so we can assist you directly.
Unfortunately my iron was DOA. After turning it on the first time, I was met with a blinking red water light and the power immediately switched off. The sole plate never got warm either. Funny thing is I bought this iron to replace my 3 year old pro steam model since the boiler stopped working on that model ( heat works, but no steam). I'll be returning this new model and trying another company.
I have owned a Rowenta Steam Generator for 20 years. It finally failed. I ordered this one, and I LOVE it. Glad the old one failed. It was a good one. I like that you can see the water level in the new one.