Customer reviews from https://www.asus.com
ASUS - Refurbished Excellent - AX1800 Dual Band Wi-Fi 6 Router - Black
Average customer rating
4.2 out of 5
4.2
(131 Reviews)
Open Ratings Snapshot
Rating breakdown 131 reviews
5 Stars
87
4 Stars
15
3 Stars
7
2 Stars
7
1 Star
15
94%of customers recommend this product. 
(
44 out of 47
)
Best Buy Privacy Policy
Customer Reviews for ASUS - Refurbished Excellent - AX1800 Dual Band Wi-Fi 6 Router - Black
Customer Rating
5 out of 5
5
Fine Router for Average Size Home/Common Usage
on August 22, 2023
Posted by: CommonUser
from Boyertown, PA
Verified Purchase:Yes
This is my third ASUS router. The first developed a spring problem with the on/off switch which was a known issue for that model; the second was fried in an electrical storm. But, they both functioned perfectly and has a nice user interface. So, when I needed another router, I really didn't look any further after a technician alerted me I should be looking for an "ax" router. I live in a bi-level home with about 1,250 sq ft of living space on each level. Only two people with demands on the wi-fi. Need wi-fi to the TV, audio receiver, Roku units on three upstairs TV's, Alexa, phones, tablets, laptop, security cameras, garage door opener, and an occasional guest. Of course, not all devices make demands all at the same time. I get an acceptable signal when I'm on the outside back deck or in the attached garage. The most distant device is a camera outside the garage which is about 40 ft through concrete block wall and two wood stud walls and I have two out of three bars of signal to that device. I have a wi-fi analyzer to view the signal strength in all parts of the house and get a "green" virtually everywhere. However, the speed delivered is different depending on the band being used. Many recommend naming both bands the same and letting the device select which band is best. However, I don't do that. I first identified an acceptable signal, and then tested the through speed for each device in each area and then set each device to use the band that delivers the fastest speed. The main TV and audio receiver in the family room is next room to the router so I set them to use the 5GHz band. The iPhones seem to work best on the 5GHz band, and I let virtually all the other devices use the 2.4GHz band. In a perfect world, with all devices in the house up-to-date with the latest/greatest wi-fi technology, then I'd consider giving both bands the same name and just let the device pick the best band. In the month this device has been installed, it hasn't missed a beat. Can be installed and used by it's defaults. User interface is very similar to previous ASUS interfaces except for an appearance facelift. I'd say this router is just fine for a house the size of mine and satisfies the needs of common wi-fi usage. Sure, I'd buy it again.
Written by a customer while visiting https://www.asus.com
Customer Rating
4 out of 5
4
Value
on August 21, 2023
Posted by: Jlantz
from WA
Frequency of use:Daily
Verified Purchase:Yes
Good value and no stupid subscription. Logging cases problems but most features work correctly.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
RT-AX88U router
on August 15, 2023
Posted by: Customer review
from Layton, Utah
Frequency of use:Daily
Verified Purchase:Yes
I have been very happy with ASUS products. Easy of installation using the Asus RT-AX88U router. I am also impressed with the speed, saying it has full high speed coverage over their entire home. It is a powerful and reliable router that has met most of my expectations. And the price for the router is affordable.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
Top Notch! Asus should be your first consideration
on April 3, 2023
Posted by: scottieb
from Dallas, TX
Frequency of use:Daily
Verified Purchase:Yes
Excellent as always! I have used Asus products for years; mobo's, video cards, switches and especially their routers. I use theirs since they are WRT based, which means much more configurable, and safer than many other brands. I do love that fact that Trend Micro is a part of the router, and it does catch many issues with web sites, etc. before they can get to your computer. Also, it is important to me that I can rename the LAN host name, which others will not allow you to do so. That is a big security issue. There are many other bonuses such as QOS, being able to set the router for gaming, working from home etc. I could name many more, but do investigate Asus routers before you buy one from the competition. And yes, they perform quite well.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Customer Rating
3 out of 5
3
AiMesh set up was Terrible. it does work well.
on April 2, 2023
Posted by: Michael vtx
from Columbus Ohio
Frequency of use:Daily
Verified Purchase:Yes
I bought this for a AiMesh node. I could not believe how long it took to get it set up even calling your service center which was awesome the second time. It took us at least 2 hours to get it to sync with my other router.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
Excellent extension on network
on March 4, 2023
Posted by: Cyberdude
from Fredericksburg, Virgina
Frequency of use:Daily
Verified Purchase:Yes
Excellent AI Mesh Extension, Used as mesh node in living room and no more buffering.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
Love this router
on March 2, 2023
Posted by: avatar1050
from Va
Verified Purchase:Yes
A bit hard to set up on mesh but flawless once it works
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
Control of Network
on February 22, 2023
Posted by: Puppy
from Los Angeles, CA
Frequency of use:Daily
Verified Purchase:Yes
I was a life long supporter of another brand, until they changed to not allowing control of the network.
I am so thrilled to have found Asus. Wish I had found this brand years ago. The customisation and features the dashboard provides are second to none. I want control of who is on my network. I do not want it automatically "open". I am suppose to find people who jump on my network and bounce them off? Who's idea was that?
Thank you Asus for bring sanity back to networking!
Written by a customer while visiting https://www.asus.com
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