Customer reviews from sharkninja.com
Shark - Refurbished Excellent - FlexStyle Air Styling & Drying System - Pearl Pink
Average customer rating
4.5 out of 5
4.5
(1,432 Reviews)
Open Ratings Snapshot
Rating breakdown 1,432 reviews
5 Stars
1,038
4 Stars
197
3 Stars
86
2 Stars
51
1 Star
60
82%of customers recommend this product. 
(
477 out of 584
)
Best Buy Privacy Policy
Customer Reviews for Shark - Refurbished Excellent - FlexStyle Air Styling & Drying System - Pearl Pink
Customer Rating
5 out of 5
5
Super efficient and sleek
on October 10, 2026
Posted by: KatelynP
I love my shark hair dryer! It is efficient and works better than my previous “traditional looking” hair dryer. I like the sleek design of the shark and the attachments for different styling options! Would definitely recommend to others if in need of a hair dryer!
Written by a customer while visiting influenster.com
Customer Rating
4 out of 5
4
Works so fast
on October 10, 2026
Posted by: JeniF
I really like the shark flex style, the hair dryer is my favorite it dries my hair so fast and adds volume, I do also like the curlers, but I do find that they don’t hold in my hair very well. It’s still worth it for me for the hair dryer and the round brush is amazing. I also love that there is less heat damage with the shark.
Response from influenster.comBy SharkNinja, October 13, 2026
Hi Jen,

Thank you for taking the time to leave a review!
We're thrilled to hear that you're enjoying your Shark FlexStyle, especially the hair dryer and round brush attachments. It's wonderful to know that you're seeing fast drying times, added volume, and less heat damage compared to your previous styling routine.

We also appreciate your feedback regarding the curlers and curl retention. If there's anything we can assist you with, please use the link below to contact us:
https://support.sharkninja.com/contact-us


Kind regards,
SharkNinja US
Written by a customer while visiting influenster.com
Customer Rating
4 out of 5
4
Blowouts Best Friend
on October 10, 2026
Posted by: JadeM
I really love this blow dryer. I love that you have different attachments for different hair needs. It’s very easy to clean as well when needed. It’s a very strong blow dryer but has different heat settings for hair health. My only complaint is the curling rods don’t tend to hold my curls, it gives me a nice blowout for a couple hours but then it falls :(
Response from influenster.comBy SharkNinja, October 13, 2026
Hi Jade,

Thank you for taking the time to leave a review!
We're thrilled to hear that you're loving your Shark FlexStyle hair dryer and enjoying the versatility of the different attachments, powerful performance, and adjustable heat settings. It's also great to know that the design makes cleaning quick and easy.

We appreciate your feedback regarding the curling rods and curl longevity. We'll be sure to share them with our product team. If there's anything we can assist you with, please use the link below to contact us:
https://support.sharkninja.com/contact-us


Kind regards,
SharkNinja US
Written by a customer while visiting influenster.com
Customer Rating
2 out of 5
2
Too loud! Damaged my hearing
on October 10, 2026
Posted by: AWinDC
Gender:Female
I bought the Flexstyler a number of years ago and have used it regularly to both set and dry my waves/curls. I also use all of the other styling tools for other looks. I realized right away that it was much louder than my previous dryer with a high pitched “whine” from the motor. I started wearing earplugs each time I used it. Cut to this week: I forgot to pack earplugs while traveling. After one time using the Flexstyle without ear protection, I have had ringing in my ears for three straight days.
When I get home, I am tossing this thing. A good hair day is not worth permanent hearing damage.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja US, October 12, 2026
Hi there,

Thank you for taking the time to share your feedback.

We are very sorry to hear about your experience with the FlexStyle and the discomfort you have described following its use. We understand how concerning it must be to experience ringing in your ears, and we appreciate you bringing your concerns to our attention.

The Shark FlexStyle is designed and tested to meet applicable safety and performance standards. However, if the unit develops a louder-than-normal sound or an unusual high-pitched noise, this can sometimes be caused by a buildup of dust or debris in the air intake filter. For consistent performance, we recommend regularly cleaning the filter. Before performing any maintenance, please ensure the FlexStyle is turned off and unplugged. Remove the filter cover from the bottom of the unit, gently clean the mesh filter using a dry cloth or clean toothbrush, remove any stubborn debris with an alcohol cleaning wipe, and then clean and reinstall the filter cover. Once reassembled, allow the unit to run for a minute or two and monitor whether the noise improves.

If you continue to experience unusual noise from the unit, we recommend trying the troubleshooting steps using the link below for "Unit is making loud/unusual noise". Following these steps should resolve the noise concerns. If the troubleshooting is unsuccessful, a webform will be generated; once submitted, our support team will review the information further and assist with the best resolution.


https://support.sharkninja.com/article/HD400-Series-Shark-FlexStyle-Air-Styling-Drying-System-Troubleshooting-Guide?redirect=fals

Kind regards,
SharkNinja
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Great for all levels of hair people!
on October 8, 2026
Posted by: JadeH
I’m obsessing over this. It has the option to curl, blow dry, flat blow dry, and a round brush option. Perfect for any occasion. It makes my hair look so sleek and nice. It’s not easy to learn to use the air wrap but when you do it’s awesome!!! I think it’s a great Dyson dupe and it has held up well!
Written by a customer while visiting influenster.com
Customer Rating
1 out of 5
1
DO NOT BUY
on October 8, 2026
Posted by: northskell
Gender:Female
So incredibly disappointed. My dryer is ONE year old and the cord is falling apart. I bought the three-year warranty, but evidently it doesn't cover this, which makes ZERO sense. I only use it twice a week and have never removed it from my house. I will never buy another product from them again.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, SharkNinja, October 13, 2026
Hi there,

Thank you for taking the time to share your review.

We're sorry to hear that you've experienced an issue with the power cord after only one year of ownership. We understand how disappointing and frustrating this must be, particularly as the dryer is only used a couple of times a week and has remained in your home since purchase. We appreciate you bringing this to our attention and can understand your frustration after purchasing an extended warranty, only to find that the issue was not covered as you expected. Your feedback is important to us and helps us improve both our products and overall customer experience. Please contact our support team by clicking the link below, and we'll be happy to assist you further.

https://support.sharkninja.com/contact-us

Kind Regards,
SharkNinja
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
QUICK Hairstyling
on October 8, 2026
Posted by: RosieB
I absolutely love this product. I have thick wavy/curly hair that took FOREVER to dry and style with a traditional blow dryer. The shark flex style has cut my time in half. I can diffuse my hair in 30 mins or use the air wrap/oval brush to do curls or a blowout in like 20 minutes. It's truly such a game changer for me.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Creates amazing blowouts!
on October 6, 2026
Posted by: KirstenS
My absolute favorite hair styling tool. Creates amazing blowouts and gives my hair so much volume! Definitely recommend for anyone looking for a new tool to get an effortless blowout style look. Easy to use and clean!
Written by a customer while visiting influenster.com
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