Terrible to clean. Very expensive and satisfaction was not on radar of customer service. Won’t exchange for different product. Just instructions on how to clean.
No, I would not recommend this to a friend.
Response from allclad.comBy Stacey, October 4, 2022
Hello! We are very sorry to learn about your experience with your cookware! We do understand your concern. Please be advised when cooking with Stainless Steel some food remnants and stains may take more care to remove. After your cookware has cooled and is ready to clean, rinse off any excess food with warm water, soak your pan in warm, soapy water and use a sponge or soft cloth. Rinse your pan with warm water. For tough to clean spots or marks, like burnt fat, protein shadows, and charred food, clean with a nonabrasive, non-chlorine cleanser, like All-Clad Cookware Clean, Bar Keeper's Friend, or Bon Ami. Form a paste with the cookware cleanser and a small amount of water. Apply the paste onto the cookware and use a sponge or dishcloth to rub in a circular motion. Repeat this process as needed. These tips should help you easily clean your cookware. However, for more helpful tips, please visit our Care and Use page here: https://www.all-clad.com/care-use. We sincerely apologize for the inconvenience, and we hope that this helps!
It is a good sauté pen, but not that good for boiling water, or cooking anything heavy. The pot is too heavy to be lifted using one handle. This pot should have two handles. The pot does not have a “lip”, so when pouring liquid out, it gets messy. The handle is too small and gets very hot. I would not buy this pot again.
No, I would not recommend this to a friend.
Response from allclad.comBy Stacey, September 26, 2022
Hello Yasmina, Thank you for your review and for sharing your feedback. At All-Clad, we strive to produce the finest quality and most innovative cookware for your kitchen. We appreciate the feedback you have provided, and we will make note of it for future product developments and improvements. We would also like to inform you about our All-Clad D3 Stainless Everyday Sauce Pan, which features a drip-free pouring rim and contoured handles for comfortable gripping, tossing, and handling. Thank you!
These pans are definitely not worth the money. Food sticks like crazy and need special treatment to get clean.
No, I would not recommend this to a friend.
Response from allclad.comBy Stacey, September 22, 2022
Hello! We are very sorry to hear you are experiencing some difficulties when cooking in your fry pan. We completely understand your concern here. We would be happy to assist you further and improve your cooking experience. To prevent foods from sticking to your stainless steel cookware, we recommend cooking on a medium to low heat setting. Allow your pan to fully preheat before adding foods. Additionally, we would recommend cooking with a form of fat such as butter or oil. Be sure to use enough fat to cover the entire cooking surface of your vessel. For more helpful tips, please visit our Care and Use page here: https://www.all-clad.com/care-use You may also contact our customer service team directly through our website at https://www.all-clad.com/contact or by phone at 1-800-255-2523. We sincerely apologize for the inconvenience, and we hope that this helps!