Customer reviews from Panasonic
Panasonic - NN-SN74PB Microwave Oven - Black
Average customer rating
3.7 out of 5
3.7
(7 Reviews)
Open Ratings Snapshot
Rating breakdown 7 reviews
5 Stars
2
4 Stars
3
3 Stars
1
2 Stars
0
1 Star
1
75%of customers recommend this product. 
(
3 out of 4
)
Best Buy Privacy Policy
Customer Reviews for Panasonic - NN-SN74PB Microwave Oven - Black
Customer Rating
5 out of 5
5
Works as expected
on July 21, 2026
Posted by: Debbie GT
from Trumbull, CT
Gender:Female
Verified Purchase:Yes
I only have been using this microwave for a couple of weeks but so far am happy with its performance.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - FTeam PanasonicJuly 27, 2026
Hello there! Thank you for the 5-star review. We’re glad to hear the microwave is working as expected and that you’ve been happy with its performance so far. We appreciate you taking the time to share your feedback.
Written by a customer while visiting Panasonic
Customer Rating
4 out of 5
4
Good but human machine interface needs improvement
on July 15, 2026
Posted by: SquigglyB
from Virginia
Gender:Male
Verified Purchase:Yes
The unit works well enough, but there are certain oddities in the panel that detract for an otherwise good design. Where are the one-touch buttons for entering common cook times and starting the microwave? Why do I have to push the Stop/Cancel after a program completes to enter another one? Counter-intuitive.
Response from PanasonicBy Team Panasonic - FTeam PanasonicJuly 20, 2026
Hi there! Thank you for your thoughtful review. We’re glad to hear the microwave is working well overall, and we appreciate your detailed feedback about the interface and control panel design. Comments like yours are valuable, especially when they highlight ways the everyday experience could feel more intuitive and convenient.
Written by a customer while visiting Panasonic
Customer Rating
3 out of 5
3
Good cooker
on December 31, 2025
Posted by: D. O.
from MO
Gender:Male
Verified Purchase:Yes
Nice product, not designed for a location where there is no direct light on the front as the numbers on the front as dark and not back lit. The unit works fine, has an interior light to see product and when the door is opened so can see to clean.
Response from PanasonicBy Team Panasonic - FTeam PanasonicJanuary 2, 2026
Hi there! Thank you for sharing your feedback with us! We’re glad to hear that you’re enjoying the performance of the microwave and its convenient interior light. We appreciate your input regarding the visibility of the front display, as it helps us identify areas where we can improve. Your insights are valuable, and we’ll keep them in mind as we continue to enhance our products. Thank you again for choosing Panasonic!
Written by a customer while visiting Panasonic
Customer Rating
1 out of 5
1
Panasonic
on October 9, 2025
Posted by: Cg
Gender:Female
Verified Purchase:Yes
No back light for numeric pad. Difficult to press numbers because one can’t see the numbers. Child lock is a NIGHTMARE! No way to cancel this feature when one does not children in the home.
No, I would not recommend this to a friend.
Response from PanasonicBy Team Panasonic - FTeam PanasonicOctober 10, 2025
Hello there! Thank you for sharing your feedback. We’re sorry to hear that the keypad visibility and child lock feature have caused frustration, that’s certainly not the experience we aim to provide. We understand how important ease of use is in the kitchen, and your comments highlight areas we can improve. We recommend pressing the following buttons to disable child lock: please press Turbo Defrost, and then Timer and then Popcorn. We truly appreciate you taking the time to let us know what didn’t work for you, and your input will be shared with our product development team as we continue refining our designs.
Written by a customer while visiting Panasonic
Customer Rating
4 out of 5
4
Very good.......But
on September 24, 2025
Posted by: TJ
from Beaverton, OR.
Gender:Male
Verified Purchase:Yes
The unit works very well. Cooks evenly. The biggest negative issue is the control panel. The buttons are hard to read. They are dim and small on a dark background. The whole panel is dark and needs a back light of some kind.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - FTeam PanasonicSeptember 24, 2025
Hi there! Thank you for your thoughtful review! We're glad to hear the microwave is performing well and cooking evenly, that's exactly what we aim for. We also really appreciate your honest feedback about the control panel. Design details like visibility are important, and your input helps us explore ways to improve future models. Thanks again for your 4-star rating and for sharing your experience with us!
Written by a customer while visiting Panasonic
Customer Rating
4 out of 5
4
Pleased with product
on May 18, 2025
Posted by: Mrs.Lillian
Verified Purchase:Yes
I had owned a Panasonic prior and was pleased. I order this one for the "cyclonic wave" feature, etc. Just got it...pleased so far. Heats fast. Bigger than expected. Got a good price .
Response from PanasonicBy Team Panasonic - FTeam PanasonicMay 19, 2025
Hi Lilian! Thank you for your thoughtful review! We’re glad to hear you’re pleased with your new Panasonic microwave, especially the Cyclonic wave technology. It’s great that it heats up quickly and exceeded your size expectations. We appreciate your continued trust in our products, and we’re thrilled you got a great deal on it! Thanks again for choosing Panasonic, we hope it continues to serve you well!
Written by a customer while visiting Panasonic
Customer Rating
5 out of 5
5
Quality Brand
on March 19, 2025
Posted by: RAKe
from Fort Mc Coy, FL
Gender:Male
I bought this microwave a few years ago, and have used it countless times since. I opted for a high-power unit, and it has definitely exceeded my expectations. I am a believer in the Panasonic brand name from my experience through the decades, and I now have some Panasonic sound equipment on the way to replace another company's inadequate unit. Please consider expanding your variety of products. I will be first in line to buy another Panasonic.
Thank you
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - STeam PanasonicMarch 20, 2025
Hello Rake! We are glad to hear that you are enjoying the product, thank you for the 5 stars! We're thrilled to hear that our microwave has exceeded your expectations, and that your long-standing trust in the Panasonic brand continues to grow. It's wonderful to know that you're also exploring our sound equipment, and we truly appreciate your loyalty.
Written by a customer while visiting Panasonic