Customer Reviews for Westinghouse - WPX3400 3400 Max PSI Electric Pressure Washer - Blue
Customer Rating
1
Unsatisfied
on October 4, 2025
Posted by: tbat
When putting my electric Pressure Washer together, I discovered that the High Pressure Hose was defective. One end of the hose had melted black plastic covering the threads. The plastic cannot be removed. There is no way to screw the hose into the unit. When I called the company's toll free number, I was informed that I would have to talk to an agent who would contact me in 3 to 5 business days. I would have to explain to the agent the problem I encountered and then wait to see if the agent would agree that a new hose should be sent to me. I have no idea how long it would take for the new hose to be sent to me. Bottom line is that the hose should have been inspected prior to putting it in the box.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, October 22, 2025
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need.
I bought this pressure washer to clean the exterior of my house. It did a nice job and functioned as I expected. It's not the most powerful, but any more power and I would have been stripping paint.
Love it! Works great, is easy to use and so versatile. I bought it to strip my deck and have since used it for cleaning windows, my house, my car, sidewalks, driveways and more. Wish I got one years ago.