[This review was collected as part of a promotion.] Its a great computer. Light and easy to use. Lightening fast. The AMD chip performs flawlessly. Great for microsoft, Adobe and Other applications.
[This review was collected as part of a promotion.] Our company purchased two of these laptops last month. The employees love them. They are fast, slim and the touch screen is a bonus. Great computer!
[This review was collected as part of a promotion.] Touchpad located too far left on on the laptop. Customer service costs an additional amount after purchase. Shipped without any signature required so it was left on my porch. Touchpad either not working properly or too sensitive. I tried adjusting the sensitivity but it isn't helping. This causes multiple "clicks" so you get things you don't want. Also opens things onscreen you never intended to open as you scroll across the screen. Backlit keys are very dim. I've buying laptops since the 1980's and I had higher hopes from Lenovo since it isn't my first Lenovo laptop. I would advise you go to a brick and mortar store to test many brands before buying.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, August 8, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product. We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at https://support.lenovo.com/us/en/ for further assistance.
[This review was collected as part of a promotion.] I had a model similar to this at my workplace and really liked it. I purchased this laptop about a month ago and have also been very happy with this model. It is fast and intuitive. Very easy to set up.
[This review was collected as part of a promotion.] The Ideapad exceeded my expectations. I am tempted to clutter my computer, and my Lenovo has had no problem processing the deluge of tabs and programs that I subject it to. Consulting multiple documents at a time, I no longer need to keep a long checklist - my work remains open waiting for me. The optics are decent, though much better with the webcam. The haptics are responsive, though I have yet to purchase a stylus.